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Sport and Health Assistant
Commercial
Location: Stoke Campus
Salary: £23,557 to £24,344 Per Annum Permanent Full time
Release Date: Wednesday 13 May 2026
Closing Date: Tuesday 19 May 2026
Interview Date: Wednesday 27 May 2026
Reference: COM75-26
About The Role
We are looking for a proactive and customer-focused Sport and Health Assistant to join our team at the University Sports Centre. In this role, you will help deliver a high-quality service to students, staff and members of the public, ensuring a welcoming, safe and well-maintained environment.
Working as part of a collaborative team, you will support the day-to-day running of the facility, contribute to a positive customer experience, and help ensure activities and events run smoothly. This is a hands-on role that combines customer service, operational support, and facility maintenance, making it ideal for someone with a passion for sport, health, and wellbeing.
Flexibility is key, as you may be required to work across different locations and occasionally outside standard hours, including evenings and weekends, to meet the needs of the service.
Main Responsibilities
- Support the day-to-day operation of sports activities and events, including setting up and dismantling equipment safely and efficiently.
- Deliver excellent customer service by providing reception cover, managing bookings, and processing payments through the computerised system.
- Build and maintain positive relationships with customers, handling enquiries and escalating any issues or complaints when necessary.
- Carry out routine inspections of equipment and facilities, reporting faults, and ensuring high standards of cleanliness are maintained at all times.
- Undertake cleaning duties to ensure the sports centre remains safe, presentable, and ready for use.
- Respond to accidents or incidents as a trained first aider, ensuring appropriate action is taken and all required documentation is completed.
Contact For Informal Discussion
For an informal discussion about this role please contact Sam Stevenson (Sports Manager) – sam.stevenson@staffs.ac.uk
Apply online by enclosing your CV.
Email details to a friend
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Further Details
Role Descriptor
Useful Links
In return for your contributions to the work of our University, you’ll be based from one of our industry leading campuses, enjoying a range of benefits exclusive to members of our community and contributing to our vision, value and culture. Before you apply, take an opportunity to learn more about us by visiting the links above.
Our Commitment to Inclusion
Staffordshire University is committed to promoting and enabling a positive culture where staff, students and visitors are confident to be their authentic selves. We focus on inclusion as a way to ensure equality of opportunity for all our people and to demonstrate our commitment to Equality, Diversity and Human Rights.
We promote applications from all sections of the community, regardless of background, belief or identity, recognising the benefits a diverse organisation can bring for the University.
We particularly encourage applications from Black, Asian and Minority Ethnic (BAME) people, who are currently under-represented in the University workforce.
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