Client Services Manager (full time) Full Time NEW

We have a unique opportunity arisen for a customer-focussed individual to work in our North London Office based in North Finchley.

As one of North London’s leading Chartered Surveyors firm, Lamar have a first class reputation for providing the very best in people, expertise and experience, whatever your property needs. Through closely integrated and highly skilled teams, we offer clients a complete range of property services.

Naturally patient and calm under pressure, you will be handling a high volume of customer telephone calls and enquiries together with dealing with leads for bookings of different property surveys and typing of property site notes. You will have strong organisational skills and be able to manage a number of tasks simultaneously. Crucial to this position are excellent verbal and written communication skills and the ability to deal with a variety of people.

You will have the following to excel in this role:

– Able to working unsupervised with a positive attitude

– Sales experience

– Fast Thinker

– Strong communication skills (both Verbal and Written)

– Patient, can manage stressful situations without losing sense of priority

– Flexibility and a high degree of adaptability and good use of initiative

– Strong organisation skills

– Ability to prioritise and manage a number of tasks simultaneously

– Excellent telephone manner

– Strong IT skills (Word, Excel, Outlook and CRM)

– Customer Service experience

Celebrating diversity:
We are an Equal Opportunities employer as well as a multilingual and multicultural team that celebrates diversity and inclusion as essential cornerstones of society and business. We ensure that all aspects of employment, including the decision to hire, are based on merit, competence, performance, and business needs, and that our team members feel comfortable being their authentic selves.

Desired Personal Qualities:

Must have a great telephone manner (it is essential that you have a clear and coherent voice)

Job Types: Full-time, Permanent

Pay: Up to £28,000.00 per year

Ability to commute/relocate:

• London N12 8JY: reliably commute or plan to relocate before starting work (required)

Experience:

• Sales: 1 year (required)

Work authorisation:

• United Kingdom (required)

Work Location: In person