Client Relations Advisor/Hostess Full Time NEW

Arlettie puts the most incredible luxury within easy reach of those who love it and dream of it. From the greatest Parisian fashion houses to the jewellers of the Place Vendome, and the most prominent designers, Arlettie has been fine-tuning its selections for 25 years. With more than 200 sales in London, Paris and Online, Arlettie is the leader in organising private sales in the industry.

Job Description

About the job

Join our Arlettie team and embark on a global journey, organizing exclusive private sales around the world for one of the most iconic luxury brand. There will be approximately 7 to 10 sales per year, each lasting around 15 days. When you are not travelling, you may be asked to support sales activities at your local showroom.

Key Responsibilities

Guest Check-In:

• Efficiently scan and check-in guests at the entrance of the event venue.
• Verify the identity and invitation of each guest, ensuring that only the intended invitees attend.
• Provide a warm and welcoming atmosphere, ensuring guests feel valued and attended to.

Event Coordination

• Collaborate with the event team to coordinate the check-in process and manage guest flow.
• Assist with crowd management, ensuring a safe and organised environment.
• Communicate any event-related updates or changes to guests as necessary.

Customer Service

• Provide excellent customer service to guests, addressing any inquiries or concerns.
• Ensure guests have a positive experience by offering assistance and guidance when needed.

Administrative Support

• Assist with administrative tasks related to guest check-in, such as maintaining.
• attendance records and collecting feedback.
• Collaborate with the team to ensure accurate and up-to-date guest lists.

Profile required

Required Profile

• Professionalism and Poise: Display a professional and polished appearance with excellent interpersonal skills.
• Organisational Skills: Strong organisational skills to manage guest lists and coordinate check-in processes efficiently.
• Attention to Detail: Keen attention to detail to accurately verify guest identities and invitations.
• Customer-Focused Mindset: A friendly and customer-focused approach, ensuring guests feel welcome and valued.
• Adaptability: Ability to handle a fast-paced environment and remain calm under pressure.
• Reliability: Dependable and punctual, able to commit to scheduled shifts.
• Language Skills: Proficient in spoken and written English. Knowledge of other languages is a plus.

Package

• Full-time role
• Opportunity to work in different countries all around the world
• Competitive Salary