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Overview Are you passionate about turning data into meaningful insights that drive performance, improve customer experience, and shape operational excellence?
We’re looking for a proactive and analytical professional to join our Trade Counter Resource Planning & MI team, someone who excels at identifying opportunities, enhancing processes, and providing high‑quality recommendations that elevate both colleague performance and customer satisfaction.
In this role, you’ll play a key part in transforming data into actionable insight. You’ll collate and analyse information from a range of reporting and software tools including Power BI, Power Automate & Excel build automated reporting solutions and support the delivery of accurate weekly and periodic insight. From spotting performance trends to investigating data anomalies, you’ll help ensure that our workforce planning, operational decision‑making, and service delivery continue to exceed industry leading standards.
If you’re driven by continuous improvement, confident working with complex data, and excited to influence how we support our People, Customers and Operations, this is the perfect opportunity to make a real impact.
We warmly welcome applications from graduates with relevant degree qualifications, and we’re committed to supporting your development as you step into the next stage of your career.
What’s in it for you?
- 28 days’ holiday (including bank holidays, 5 of which can be taken flexibly) increasing with service up to a maximum of 33 days
- Hybrid working with up to 2 days working from home
- Flexible start and end times around core working hours
- Buy More Holiday – eligible colleagues can boost their holiday allowance by up to one extra week
- Up to 14% employer pension contributions
- Life cover up to 4x your salary
- Health cash plan and discounted gym memberships (up to 25% savings)
- 20% discount at Screwfix and B&Q
Key responsibilities
- Support the Trade Counter Resource Planning & MI Manager in developing, maintaining, and running PowerBi reports.
- Support the Trade Counter Resource Planning & MI Manager with collation of adhoc data requests.
- Build automated data feeds and reporting where appropriate.
- Identifying trends for Trade Counter workforce planning and operational performance.
- Support weekly and periodic reporting, delivered accurately and on time.
- Summarize complex data and dashboards and share insights on opportunities.
- Investigate data issues or anomalies and work through the root causes to improve data quality.
- Offer insight and recommendations on Customer, Commercial, Operational and People analysis
Required Skills & Experience
- Experience in an MI, BI service or workforce analyst role
- Strong analytical capability working with large datasets
- PowerBi, including DAX and PowerAutomate experience
- Intermediate knowledge of Microsoft package, especially Excel.
- An understanding of the below software/programming languages would be desirable but not essential:
- Oracle Analytics
- Databricks
- Rotageek or similar WFM
- SQL and Python
At Screwfix, Your Wellbeing Comes First:
Financial wellbeing
- Wagestream access to track earnings and save
- Access to the Kingfisher Share Scheme
- Colleague support fund
- Exclusive offers and discounts via our Hapi app
- Cycle-to-work scheme and savings on bikes
Every day benefits
- Career progression and development programmes
- Coaching and mentoring to help you thrive
- Access to wellbeing resourcing including PepTalk
- Support networks available
Recruitment Process
We review applications on an individual basis, and if we feel you would be a good fit we’ll invite you for a call or Teams video for an informal chat about the role, and to see if we’re a good fit for you. From there you can expect a comprehensive process, with regular contact from the Talent Acquisition team who are always available, for any queries you may have.
We value open and honest conversations and collaboration, giving you a chance to learn about what we are doing in an informal and friendly environment. We want to know about you and why you feel that this is the opportunity that excites you.
Sustainability at Screwfix
We’re committed to building a better future for our community and our planet. That’s why we’re doing everything we can in six key areas: eliminating carbon emissions, reducing and recycling waste, sourcing responsibly, keeping products in use for longer, selling more sustainable products and providing sustainable packaging. We’re on a mission to put sustainability at the forefront of everything we do. Join us.
We’ve worked hard to create a culture of inclusivity and genuine community. We’re a company built on teamwork, and the best teams are ones in which everyone can share their view. Whatever your background, however you identify, you’ll be listened to, encouraged, and given the tools and training you need to get ahead. You’ll always know where you are with us. We’re open. We’re fair. And we believe in opportunities for everyone.
Please let us know at careers@screwfix.com if you need any additional support or adjustments when it comes to your application.
NO AGENCIES PLEASE