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Stoke-on-Trent City Council,
Directorate: Resources
Section: Bank Staff
Location: Civic Centre
Grade: Level 5
Actual Salary: £13.69 per hour
Hours: This post is casual, work in the casual pool is not guaranteed. We are under no obligation to provide work, likewise, you will be under no obligation to take up the offer of work. Hours offered will be as and when needed.
Closing Date: The advert will close when sufficient amount of casual staff have been offered the role.
This post is casual, work in the casual pool is not guaranteed. We are under no obligation to provide work, likewise, you will be under no obligation to take up the offer of work. Hours offered will be as and when needed.
We are currently looking for a number of bank/casual candidates who would be interested in registering for administrative work within our registrars team.
About us:
We are a city of strengths, with a proud heritage and bright future. Working for Stoke-on Trent City Council is more than just a job, it’s about making, protecting and improving the services for the local population, reducing inequalities and improving independence for the people who live and work in the city. And that’s where you come in. We are always looking for people of the highest calibre with skills, knowledge and experience to help us deliver our compelling vision.
Stoke-on-Trent City Council’s diverse and talented workforce is its greatest asset and most valuable resource. The skills, knowledge and experience of our c.4,600 employees are essential to delivering our ambitions and vision for our organisation and Stoke-on-Trent. We want to be an employer that people are proud to work for, and where our staff are supported, developed and rewarded in an inclusive way that helps them to excel and to deliver the high-quality services that our residents need.
Further information on the Council and our directorates
The Role:
The roles will be working on general administrative duties in a fast-paced environment, so previous experience in a similar environment would be beneficial.
Key Responsibilities:
- Providing excellent customer service for both in-person communications and on the telephone
- To register all births, still births and deaths in line with statutory regulations including declarations, issue of certificates, production of returns, corrections and re-registrations.
- To take notices of marriage and civil partnership ensuring they comply with statutory regulations.
- Other duties as outlined in the job description
Pre-Employment Checks:
Any offer of employment will be subject to the successful completion of required pre-employment checks. These may include:
- Right to Work in the UK
- Proof of address
- Satisfactory references
- Occupational Health Clearance
- Evidence of professional qualifications or registrations
- DBS check at the appropriate level (if applicable for the role)
The Council will not accept any speculative CVs from employment agencies.
No agency terms and conditions accompanying any such CVs will be accepted by the Council.
Any unsolicited information sent by an employment agency will be treated as the property of the Council.
Equality, Diversity and Inclusion
At Stoke-on-Trent City Council, we believe our strength comes from the diversity of our community, and we want our workforce to reflect that. We welcome applications from individuals of all backgrounds and experiences. We understand that some people, especially those from underrepresented or marginalised backgrounds, may hesitate to apply if they don’t meet all the listed requirements. If this role interests you and you think you could be a good fit, we encourage you to apply. We are proud of what makes each of us unique and are committed to creating a workplace where everyone feels included, can be themselves, and can succeed together.
Please note that if an employee who is currently at risk of redundancy within the organisation applies for this vacancy their application will receive priority. If this happens you will be advised accordingly.
