Care Placement Coordinator Full Time NEW

Salary: £33,143 – £36,363 a year pro rata

Hours per week: 37

Contract type: Fixed term (until 31/3/27)

We’re looking for a proactive and organised Care Placement Coordinator to play a central role in sourcing and securing high-quality care packages tailored to individual needs. In this role, you’ll develop and maintain up-to-date information on care providers, manage placement processes, and oversee associated contracts, financial arrangements, and administrative tasks. You’ll work closely with service users and their families or carers, as well as social care and health professionals, ensuring a coordinated and person-centred approach at every stage.

You’ll also contribute to building and managing strong relationships between care managers, commissioners, and providers, helping to ensure services are both effective and responsive. A key focus of the role is empowering individuals to have genuine choice and control over their care, using creative and innovative approaches to support them in remaining active members of their community.

The way you work will be guided by departmental standard operating policies and procedures, alongside clearly defined roles, responsibilities, and objectives set out in annual commissioning plans and business priorities. You’ll be supported through a structured personal development plan as part of the performance appraisal process, helping you grow and succeed in the role.

Please note this role does not attract sponsorship.

About You

We are seeking a highly organised and resilient Care Placement Coordinator who can confidently manage the end-to-end placement of care packages. You’ll take a structured and methodical approach, working closely with social care and health professionals, providers, managers, and service users to ensure placements meet assessed needs. You’ll be able to make informed decisions about short-term adjustments while recognising when a full review is required, ensuring care remains safe, effective, and person-centred.

This role requires excellent interpersonal, communication, and influencing skills. You’ll be comfortable presenting information, facilitating discussions, and negotiating outcomes in sometimes complex or sensitive situations. Building strong, trusting relationships with colleagues and providers will be key, alongside your ability to work persuasively and assertively with a wide range of stakeholders, including in emotionally challenging circumstances.

You’ll maintain accurate, high-quality records and produce clear, concise reports, using a range of digital tools including databases, case management systems, and Microsoft Office applications. The ability to work under pressure while upholding the highest professional and ethical standards is essential, as is a commitment to equality, inclusion, and reducing health inequalities in service delivery.

A solid understanding of relevant legislation and frameworks—such as personalisation, eligibility criteria, safeguarding, MCA/DoLS, and care quality standards – is important, enabling you to identify and respond to potential risks. You’ll lead by example, demonstrating integrity, impartiality, and a commitment to the Council’s values, while contributing to a positive and inclusive working environment.

We’re looking for someone with an NVQ Level 3 in Health & Social Care (or equivalent experience), alongside a commitment to continuous professional development. The role requires flexibility, including travel to site visits and meetings across the local area, and occasional work outside standard office hours to meet service needs.

This is a public facing role so you’ll need to show off your fluency in speaking and writing English.

If you’re ready to make a meaningful impact and help shape high-quality care solutions in your community, we’d love to hear from you – apply today.

About Us

Our ambitious Luton 2040 Vision – that no-one in Luton will have to live in poverty – is at the heart of everything we do. We recognise that our people are remarkable, talented, committed and passionate about serving our residents.

The people of Luton depend heavily on this council – and that means our workforce! Are you ready to realise the remarkable and help us deliver our vision?

We welcome applications from all sections of the community and are committed to developing a workforce that reflects the diversity of our borough

Application Process

Because of the nature of this job, it will be necessary for the appropriate level of criminal record disclosure to be undertaken. This post is exempt from the Rehabilitation of Offenders Act 1974 and therefore applicants are required to declare all unspent cautions and convictions; and also any adult cautions (simple or conditional), and spent convictions that are not protected as defined by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2020). A person’s criminal record will not in itself prevent a person from being appointed to this post. Applicants will not be refused posts because of offences which are not relevant to, and do not place them at or make them a risk in, the role for which they are applying. However in the event of the employment being taken up, any failure to disclose such offence, as detailed above, will result in dismissal or disciplinary action by the Authority.

On occasions, we may close a vacancy early due to a very high number of applications being received.

Benefits

We offer a range of excellent staff benefits which include:

• From 25 to 32 days’ annual leave: linked to length of service and grade
• Buying annual leave scheme: buy up to 20 days additional annual leave
• Career Pathways: step up in your career or move into a specialist area
• Pension scheme: with generous employer contributions of up to 19.2 per cent (at April 2026) and 3x salary death in service grant
• Generous relocation package: up to £8,000 (subject to eligibility)
• Employee Assistance Programme: a free, 24/7 confidential counselling and wellbeing support service available to all employees, their partner or spouse and dependent children over 16 still living at home
• Work/life balance: flexible working options including working from home where possible. We welcome requests for flexible working arrangements including part-time hours and alternative working patterns
• Training and support: unlimited access to development courses, mentoring and support and clear career pathways
• Staff offers: includes discounts on your MOT, gym and fitness, restaurants and salons
• Arriva Travel Club: great value savings on local bus travel

How To Apply

We understand that job applications take time and effort, but a high-quality application shows that you are professional with a good attention to detail. The recruiting manager may receive a number of applications for each job advertised so you want yours to stand out!

Our ‘How to apply’ page has more tips to help with your application: How to apply