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We encourage applications from all with protected characteristics, including disabled and neurodiverse candidates and from those in the Armed Forces Community. Applicants are invited to apply in Welsh, any application submitted through the medium of Welsh will not be treated less favourably than applications made in English.
Each job advert includes the relevant manager’s contact details, and you are encouraged to discuss any adjustments you may require directly with them. There is no obligation to disclose any personal or medical information—simply let us know what support would help you to participate fully.
Please let us know if you have any particular requirements to enable you to participate in the application and selection process. We will be pleased to discuss any reasonable adjustments or support needed. If you need any documents in a larger font or a different format (such as braille) please either contact the recruiting manager named in the job advert or alternatively contact the Aneurin Bevan University Health Board recruitment team on 01495 745805 option 3 or email abb.vacancyrequests@wales.nhs.uk
If you are successful at interview for this post you will receive your conditional offer of appointment and information pack via email.
We reserve the right to close this vacancy at any time. Therefore we encourage early applications to ensure consideration for this post. If you are short listed for this post, you will be contacted via your email account you used to apply for this post, therefore please check your account regularly.
Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.
Aneurin Bevan University Health Board support flexible working.
Health Board grounds are required to be smoke-free by law. Smoking is not permitted anywhere on ABUHB sites. This applies to all staff, contractors, patients and visitors. More details are available in our Smoke-Free Environment Policy . For help to quit smoking please contact our Help Me Quit Team About Help Me Quit – Aneurin Bevan University Health Board
Please note that this vacancy may be withdrawn at any time should it be filled via the internal redeployment process
Job Overview
PLEASE NOTE THAT WE WILL ONLY ACCEPT APPLICATIONS FROM STAFF CURRENTLY EMPLOYED BY ANEURIN BEVAN UNIVERSITY HEALTH BOARD
An exciting opportunity has arisen to become part of a new Care After Death Service across Aneurin Bevan university health board. This permanent Band 3 position is well suited to an individual that is passionate about care after death and keen to work within a new team.
The Care After Death Service is across Aneurin Bevan university health board and supports the after death processes for patients.
The post holder will provide an efficient, reliable, responsive and holistic service in care after death in Aneurin Bevan university health board sites.
This role is currently under review within the Health Board and will result in the issuing of a revised Band 3 job description. If appointed, your manager will ensure you are kept informed and support you through any changes, including discussing relevant training requirements.
Currently we are unable to provide certificates of sponsorship for this role as it does not meet the Home Office’s criteria. Anyone requiring a certificate of sponsorship is therefore unable to be shortlisted and interviewed.
This post is a fixed term/secondment for 1 year until 30th June 2027 to cover maternity leave. If you are interested in applying for the secondment position, you must obtain permission from your current line manager prior to applying for this post.
Main duties of the job
The post-holder will be responsible for ensuring that bereaved relatives and carers are enabled to receive the necessary documentation, personal effects and relevant information in a suitable format, in a timely and compassionate way. To sign post relatives to appropriate services and gain feedback from relatives regarding their experiences.
The post holder will also undertake tasks within the mortuary and support bereaved families when visiting within the mortuary.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
Working for our organisation
Aneurin Bevan University Health Board is a multi-award-winning NHS organisation with a passion for caring. The Health Board provides an exceptional workplace where you can feel trusted and valued. Whatever your specialty or stage in your career, we have opportunities for everyone to start, grow and build your career. The health board provides integrated acute, primary and community care serving a population of 650,000 and employing over 16,000 staff.
We offer a fantastic benefits package and extensive training and development opportunities with paid mandatory training, excellent in-house programmes, opportunities to complete recognised qualifications and professional career pathways including a range of management development programmes. We offer flexible working and promote a healthy work life balance, provide occupational health support and an ambitious plan for a Wellbeing Centre of Excellence to support you at work.
Our Clinical Futures strategy continues to enhance and promote care closer to home as well as high quality hospital care when needed. Join us on our journey to pioneer new ways of working and deliver a world-class healthcare service fit for the future.
Qualifications
Essential criteria
- NVQ Level 3 or equivalent demonstrable competencies and skills in Administration and afterlife patient care, duties and responsibilities to that level
- Computer skills including Microsoft Word, Excel, etc
- Demonstrable experience of communicating effectively and compassionately with distressed/bereaved relatives and carers
Desirable criteria
- Communication skills training
- Knowledge of bereavement support services
- Demonstrable evidence of an understanding of the administrative process following the death of a hospital patient
- Basic mortuary duties in providing dignity of the deceased patient, cleaning equipment, patient transfer etc. to legislative standards
Experience
Essential criteria
- Experience of inputting data into a database for service use
- Experience of working in a pressured environment with competing demands
Desirable criteria
- Experience within a mortuary environment
- Experience of bereavement support
Attitude and Abilities
Essential criteria
- Willingness to work within the mortuary setting
- Demonstrable confidence to interact with health professional staff or equivalent in order to ensure that they act in a timely manner which minimises distress for the newly bereaved
- Able to deal with emotive/ difficult/challenging situations with tact and sensitivity
- Ability to manage own wellbeing
- Excellent interpersonal skills including tact and diplomacy
- Excellent organisational skills
- The ability to work without direct supervision
Desirable criteria
- Ability to speak Welsh at level 1 (Understand familiar everyday expressions if people speak slowly and clearly.) or the willingness to learn
- Demonstrable understanding of the impact of bereavement
Values
Essential criteria
- Excellent well developed communication skills, written and verbal, to pass on highly complex and sensitive information with specific emphasis on sensitivity and empathy
- Passionate about making a difference
Other
Essential criteria
- Ability to be able to travel independently to other sites within Aneurin Bevan University Health Board (ABUHB)
- Able to work flexibly to meet the needs of the service