Caravan Park Jobs Controller Full Time

We are a 5-star holiday park, seeking the next superstar to join our team.

This job is for a highly efficient person capable of multitasking.

Main Purpose of the Job:

To oversee the effective running of the entire job process operation on a daily basis. Working closely with the Maintenance Manager, Housekeeping Manager and Reception.

Days of work – March – November

8.30am – 5pm Daily with Sunday and Wednesday as days off

Days of work mid November – end of Feb

Monday – Friday 8.30am – 5pm

Key Duties during open season

· To ensure every job reported from cleaners, guests, owners and team is logged on the system correctly

· To manage to work load of the maintenance/housekeeping team in conjunction with the maintenance manager and housekeeping managers.

· To ensure all jobs are physically completed and then marked off on system

· To ensure any holiday home out of service is managed and communicated effectively to get it back into service.

· To ensure all rechargeable jobs are recharged correctly

· To ensure owners are kept up to date with job progress

· To co-ordinate the siting sheet on a weekly basis in conjunction with holiday home sales and maintenance manager

· To offer additional chargeable services to the owners

· To act as after sales support for the owners – dealing with any warranty issues

· To order any parts for the park as required and to record the expenditure

Key Duties when closed

· To manage the drain down process in conjunction with park operations manager including communication to owners.

· To manage the Hirefleet winter works process including snagging jobs, refurbishing as required.

· To manage the moves process of hire fleet holiday homes in conjunction with maintenance manager

· To offer additional re-chargeable services to the owners.

Health & Safety:-

i. Ensure daily, weekly and monthly Health & Safety checks are completed and filed as per Company procedure and signed for

ii. Ensure all staff within your responsibility are aware of and understand their health & safety responsibilities and the Departments specific Health & Safety, fire safety procedures.

Other Duties:

· Maintain a high standard of customer service and present a professional appearance and attitude at all times.

· To undertake relevant staff development and training as requested.

· To be responsible for the health and safety of self and others.

· You may be required to carry out such other reasonable duties as the Park may decide, without additional remuneration, should this be necessary to meet the needs of the business.

Management have the right to vary this job description following consultation with you.

Job Type: Full-time

Pay: From £29,500.00 per year

Benefits:

• Employee discount
• Free parking
• On-site parking
• Work Location: In person