This is an exciting opportunity to join a busy, supportive, and dynamic multidisciplinary inpatient service. The post-holder will work as an integral member of the ward team, ensuring the efficient and effective delivery of all client facility services—including cleaning, catering, maintenance, and laundry—to maintain a clean, safe, and comfortable environment tailored to individual client needs.They will collaborate closely with contractors, Estates and Facilities teams, Domestic and Catering Departments, and other internal stakeholders, monitoring quality standards, addressing deficiencies, and ensuring timely completion of work. Daily communication will take place with ward staff through MDT handovers, including shift staff, ward managers, domestic staff, and administrative teams, as well as regular liaison with Trust links, OCS monitoring teams, and senior managers.The role also involves acting as the key contact for contractors entering the ward and maintaining positive engagement with clients, relatives, carers, and suppliers. Strong interpersonal skills are essential, as the post-holder will communicate and engage effectively with young people on the unit, demonstrate an approachable manner, and actively participate in feedback processes through weekly meetings.At South London and Maudsley NHS Foundation Trust, we are committed to delivering excellent care with pride and compassion. Our goal is to improve the lives of the people and communities we serve and promote mental health and wellbeing for all.The post-holder will be a vital member of the ward team, responsible for coordinating all client facility services within the ward area to ensure a clean, safe, and comfortable environment. Key responsibilities include overseeing cleaning, catering, maintenance, and laundry services, as well as other tasks tailored to meet individual client needs as directed by the inpatient service manager, ward manager, or shift coordinator.The role requires effective communication and engagement with young people on the unit. The post-holder should be approachable, receptive to feedback, and attend weekly meetings with the young people. Collaboration with contractors, estates and facilities teams, and catering/domestic providers is essential to monitor quality standards, report deficiencies, and ensure timely completion of requested work.South London and Maudsley NHS Foundation Trust provide the widest range of NHS mental health services in the UK as well as substance misuse services for people who are addicted to drugs and alcohol. We work closely with the Institute of Psychiatry, Psychology and Neuroscience (IoPPN), King’s College London and are part of King’s Health Partners Academic Health Sciences Centre.Our scope is unique because it is built on three major foundations: care and treatment, science and research, and training.The Trust employ around 5000 staff and serve a local population of 1.1 million people. We have more than 230 services including inpatient wards, outpatient and community services. Currently, it provides inpatient care for approximately 5,300 people each year and treat more than 45,000 patients in the community in Croydon, Lambeth, Lewisham and Southwark; as well as substance misuse services for residents of Bexley, Bromley and Greenwich.By coming to work at our Trust, you will gain experience of being part of an organisation with a rich history & international reputation in mental health care. You will have access to professional development and learning opportunities & have the chance to work alongside people who are world leaders in their field. In addition, our working relationship with King’s Health Partners allows those working at the Trust to get involved in academic research.For further details / informal visits contact: Name: Mark Laxton Job title: CAMHS Inpatient Business Manager Email address: mark.laxton@slam.nhs.ukPlease note, this role is currently based at the Bethlem Royal Hospital site in Beckenham but is plan to move to the Maudsley site, in Camberwell (south east London) from early 2027.
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