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Business Development & Account Manager
Founded in 1884 in Switzerland, Omya is a leading global producer of industrial minerals and a worldwide distributor of specialty chemicals. With over 9,000 employees across 160 locations in more than 50 countries, Omya delivers excellence and innovation through sustainable solutions for industries around the globe.
The Business Development & Account Manager is responsible for driving profitable and sustainable growth within an assigned territory, market segment, or product line. The role focuses on developing strong customer relationships, identifying new business opportunities, managing strategic accounts, and executing commercial sales strategies aligned with company objectives. This position acts as a key interface between customers, internal sales teams, and business stakeholders to ensure long-term customer success, market growth, and commercial performance.
Key Responsibilities
- Execute territory and market segment sales plans to achieve revenue, growth, and profitability targets.
- Develop and manage sales pipelines, including lead generation, opportunity tracking, and conversion activities.
- Identify and develop new business opportunities, applications, and market segments in line with company sales and marketing strategies.
- Conduct market and competitor analysis to support strategic business objectives.
- Support pricing strategy development in collaboration with Sales Leadership, Product Management, and Business Development teams.
- Prepare regular sales forecasts, account development plans, and commercial performance reports.
- Provide market intelligence and customer feedback to support future product and service development.
- Manage customer complaints and commercial issues to ensure effective resolution and customer satisfaction.
- Build and maintain strong relationships with existing and prospective customers.
- Conduct regular customer visits to strengthen partnerships and identify growth opportunities.
- Support key account activities in collaboration with Key Account Managers where applicable.
- Lead and support commercial negotiations in line with company objectives and guidelines.
- Provide technical and commercial support to customers as required.
- Share updates on customer activity, new business projects, and market developments with internal stakeholders.
- Collaborate with senior management on critical commercial decisions and growth strategies.
Skills & Competencies
- Strong negotiation, communication, and customer relationship management skills.
- Proven ability to identify and develop new business opportunities.
- Commercially driven with strong analytical and strategic thinking abilities.
- Excellent presentation and stakeholder management skills.
- Self-motivated, proactive, and results oriented.
- Strong understanding of industry trends and market dynamics.
- Ability to work independently in a home-office environment.
Additional Requirements
- Excellent written and verbal communication skills in English.
- Proven experience in sales, business development, or account management within a relevant industry sector.
- Bachelor’s Degree or equivalent qualification, preferably within a relevant technical, commercial, or industry-related discipline.
- Additional language skills are advantageous.
- Valid driving licence required.
- Willingness to travel frequently, including overnight stays and flexible working hours where required.
What We Offer
- Competitive rate of pay
- Very competitive OTE
- Company pension scheme
- Life assurance plan
- Generous holiday allowance
- Career growth opportunities
- A collaborative, safety-focused environment
