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Brand Implementation Coordinator12-month Fixed Term Contract | Remote (UK) | Occasional travelSalary: from £37,000 About UsIVC is one of the world’s leading veterinary care providers, operating across 20 countries with over 2,400 sites globally. In the UK, we’re the largest veterinary care provider, with around 940 clinics nationwide.We’re currently delivering a major transformation, moving from 400+ legacy brands to a single unified brand: Inspiring Vet Care. This includes physical practice changes, refreshed marketing, new digital journeys and a renewed focus on the client experience making this one of the most significant brand programmes in UK veterinary care.About The RoleWe’re rolling out a new, unified brand across hundreds of veterinary practices nationwide and it’s a big, fast-moving programme. To support this, we’re looking for a Brand Implementation Coordinator to play a hands-on role in guiding practices through a structured 10-15 week brand launch journey.This isn’t an install and go” rollout. It requires ongoing engagement, coordination and problem-solving with multiple teams, all working at pace. You’ll act as a key point of contact for practices, helping them stay on track, resolve issues quickly, and deliver a high-quality, consistent brand launch.With the programme scaling rapidly, this is a great opportunity to join a nationally significant transformation at an exciting moment.What You’ll Be DoingAct as the main day-to-day point of contact for allocated Area and Practice teams during their brand rolloutGuide teams through a structured countdown to launch” timeline, ensuring actions are completed on timeProvide proactive, practical support answering questions, troubleshooting issues and keeping momentum highFacilitate weekly calls with Area Teams, offering first-line support throughout the implementation journeyInduct Practice Leadership Teams into the brand launch process and toolsSupport and deliver train the trainer” sessions, enabling practice leaders to engage their own teams using our Brand Snacks toolkitEscalate complex or novel issues appropriately, while taking ownership of resolving day-to-day challengesCapture feedback and identify opportunities to improve the implementation processHelp ensure a consistent, high-quality experience across all brand launchesAbout YouYou’re highly organised, proactive and comfortable managing multiple workstreams at once. You take ownership, enjoy solving problems, and respond quickly when things need fixing.You’ll likely bring:Experience in operations, project coordination, or a fast-paced implementation environmentConfidence working with multiple stakeholders remotelyStrong communication and facilitation skillsExcellent attention to detail and follow-throughA calm, pragmatic approach in a high-volume, time-critical rolloutExperience in a veterinary, healthcare or multi-site environment would be an advantage, but isn’t essential. This role would suit a high-performing coordinator looking for a stretch opportunity, or someone close to stepping up into a more senior implementation or project role.What We OfferA fixed-term role (12 months) with genuine scope to build exposure and experience on a large-scale national programmeA fast-paced environment with strong learning and development potentialRemote working with occasional UK travelVisibility across a complex, high-profile transformationRealistic opportunities to move into other roles internally (not guaranteed, but very possible)Why Join Us?This is a unique opportunity to influence meaningful change at scale in a purpose-led organisation dedicated to improving veterinary care. You’ll be part of a dynamic team shaping the future of our UK practices and supporting colleagues across the country through impactful transformation.Cycle to Work schemeGreen Cars salary sacrifice schemeVoluntary benefits: choose from a range of benefits to suit youDiscounted staff pet careAccess to discounts/cashback with hundreds of participating retailersDiversity, Equality, Inclusion and BelongingAt IVC Evidensia we are committed to Diversity, Equality, Inclusion and Belonging, we are keen to hear from candidates from all minority and diverse groups. As a Disability Confident Employer, we are keen to hear from candidates with disabilities and long-term health conditions and would be happy to discuss any reasonable adjustments needed during the recruitment proc
