Band 2 Administrative Assistant Full Time

Would you like to help make a difference to children and families living in Leicester, Leicestershire and Rutland? We have an exciting opportunity for an administrative assistant role to support the Community Paediatric Services. The successful applicant would be working as part of a team of administrators who support our medical, nursing and allied professional colleagues.

The types of duties will include: (not exhaustive)

• Maintaining electronic patient records, including adding referrals, updating demographic details.
• Requesting completion of information from clinical teams and health professionals, forwarding information to Schools and Local Authorities.
• Telephone communication with parents, carers, schools and Local Authorities.
• Ensuring patients are on appropriate waiting lists.
• Arranging appointments and sending appointment letters
• Responding to various tasks from clinical team members for admin support

Contact Details: Nicola Manson / nicola.manson1@nhs.net

Job Description Summary (Main Duties And Responsibilities)

We are looking for a highly motivated individual, you will need to demonstrate previous experience of working with confidential information, showing attention to detail and maintaining accuracy at all times. Your ability to work using your own initiative is essential, whilst understanding the importance of adhering to Trust Policies and local procedures.

• Excellent written and verbal communication skills.
• Good general level of education including GCSE in English Language and Mathematics at grade C (new Grade 4) or equivalent.
• Previous experience in an administrative role, working in a busy office environment.
• Good working knowledge and experience of using Microsoft Office packages.
• Excellent Customer Service skills and the ability to work as part of an integrated team.
• NVQ 2 in administration or able to demonstrate equivalent knowledge and experience.
• Operating SystmOne, a national NHS electronic patient record system, is a key requirement of this role, and whilst full training will be provided, there is an expectation that applicants would need to be skilled and confident in adapting to work with complex electronic systems.

For more details, please see the attached Job Description and Person Specification.

We may close the advert early, if we receive a sufficient number of applicants, so please apply as soon as possible.

About Us

Leicestershire Partnership NHS Trust (LPT) provides a range of community health, mental health and learning disability services for people of all ages. Delivered through over 100 settings from inpatient wards to out in the community, our 6,500 staff serve over 1 million people living in Leicester, Leicestershire and Rutland.

We aim to develop a workforce that reflects our community. We actively implement equal opportunities in employment and service delivery and seek people who share our commitment. We strongly encourage applications from all sections of the community, particularly from underrepresented groups.

Details of our benefits, leadership behaviours and other important information including AI in our recruitment process can be found in the Information for Applicants document attached.

We will consider requests to work alternative hours or varied working patterns in line with our flexible working policy.

For all substantive roles, new staff (excluding medical staff) are appointed subject to a 6-month probationary period (see Probation Policy).

All jobs will require permission to work in the UK.

For all jobs the cost of any DBS disclosure required will be met by the individual. This will be deducted from salary once started.

Applicants at risk within the local NHS who meet essential criteria will have preference for interview.