balloon/card shop assistant Full Time NEW

Overview
We are seeking a friendly and enthusiastic Balloon and Gift Shop Assistant to join our vibrant retail team. You must have full professional experience in making balloons and gift wrapping etc. This role involves providing exceptional customer service, assisting with product displays, and ensuring the shop maintains an inviting atmosphere. The ideal candidate will be organised, communicative, and passionate about creating memorable experiences for our customers. This paid position offers an excellent opportunity to develop retail skills within a lively environment.

Responsibilities

• Greet customers warmly and assist them in selecting balloons, gifts, and party supplies
• Handle transactions efficiently using the point-of-sale system, including upselling products where appropriate
• Maintain attractive merchandise displays and ensure the shop is tidy and well-stocked
• Provide information about products and promotions to enhance customer experience
• Manage stock levels, organise deliveries, and assist with inventory checks
• Offer personalised recommendations based on customer needs and event themes
• Handle phone enquiries professionally, providing accurate information and assistance
• Support with organising special events or themed displays as required

Skills

• Excellent communication skills in English
• Strong organisational skills with the ability to manage time effectively during busy periods
• Good basic maths skills for handling transactions and stock management
• Friendly phone etiquette with the ability to upsell products naturally
• Multilingual ability to serve a diverse customer base effectively
• Merchandising experience is desirable but not essential; training will be provided for the right candidate
• Strong organisational skills to keep the shop neat and well-presented
• Ability to work efficiently under pressure while maintaining a positive attitude

This role offers an engaging environment where you can develop your retail expertise while contributing to joyful celebrations for our customers. We welcome applicants who are eager to learn, personable, and committed to delivering excellent service.

Job Types: Full-time, Part-time, Temporary, Temp to perm, Part-time upon request, Seasonal, Zero hours contract

Pay: £350.00-£500.00 per week

Benefits:

• Employee discount
• Flexible schedule
• Store discount

Experience:

• Professional experience in all types of balloons: 1 year (required)

Work Location: In person