Attendance Administrator / Family Liaison & Receptionist (Part-Time Duties) – Penn Hall School Full Time NEW

Attendance Administrator / Family Liaison & Receptionist (Part-Time Duties)

Permanent Position

Penn Hall School, Wolverhampton

Salary: Grade 5 Scale point 12 to 16 (Depending on experience) Starting salary £25,824.00

Hours: 37 hours per week, term time only

Start Date: September 2026

Closing Date: Friday 26th June (12 noon)

Interviews: Week commencing 6th July 2026

At Penn Hall, making a difference is part of everyday life.

Penn Hall School is a special school in Wolverhampton for pupils aged 3 to 19 with a wide range of special educational needs, including physical disabilities, severe learning difficulties, and autism.

We are seeking an Attendance Administrator / Family Liaison & Receptionist to support pupils, families, and staff across the school. This varied role combines attendance monitoring, family liaison, and part-time reception duties.

You will promote good attendance and punctuality, work with families to reduce barriers to school, liaise with staff and external agencies, maintain accurate records, and provide a professional front-of-house service on designated reception days.

We are looking for someone who is organised, calm, approachable, and able to build positive relationships with families while managing administrative processes accurately and professionally.

If you thrive in a busy school environment and enjoy helping people, this is an excellent opportunity to make a meaningful difference every day.

Reception duties form part of the role on Tuesdays and Wednesdays from 2.00pm onwards and all day on Thursdays.

The Opportunity

You will be central to helping pupils attend school regularly, ensuring families feel supported, and providing a welcoming and professional first point of contact.

• Monitor and track attendance daily, ensuring registers and pupil records are accurate and up to date
• Work closely with the Welfare Manager, staff, and families to identify attendance concerns and support follow-up actions
• Build positive relationships with parents/carers and liaise with external agencies where needed to support attendance and welfare
• Provide reception cover, manage enquiries and visitors professionally, and maintain secure safeguarding procedures

What We Are Looking For

We are looking for someone who:

• Has strong administrative and organisational skills, with excellent attention to detail
• Communicates confidently and sensitively with families, staff, and external professionals
• Is calm, professional, and approachable, with the ability to manage competing priorities in a busy school office
• Shares our commitment to safeguarding, inclusion, and supporting every child to thrive

Experience of attendance administration, school systems, reception work, or family liaison would be an advantage.

Why Penn Hall?

You will join a supportive team in a specialist setting where your contribution will be valued and where you can make a genuine difference to pupils and families.

• A rewarding role supporting attendance, wellbeing, and family engagement
• A supportive and collaborative staff team
• Opportunities for training and professional development
• The chance to make a genuine difference to pupils and families every day

If you are looking for a role that combines administration, people skills, and purposeful work, we would be delighted to hear from you.

Penn Hall School is committed to safeguarding and promoting the welfare of children and young people. All staff are expected to share this commitment.

Come and See for Yourself

We strongly encourage visits to the school. Walk through our classrooms, meet our pupils, and talk to our staff – you will quickly get a sense of whether Penn Hall is the right place for you.

To arrange a visit, please contact our Office Manager, Helen Duffy, on 01902 558355 or email hduffy@aatrust.co.uk

How to Apply

Complete the application form via WM Jobs or our website:

pennhall.aatrust.co.uk

Please email completed applications to: hduffy@aatrust.co.uk

Safeguarding and Equal Opportunities

Penn Hall School is committed to safeguarding and promoting the welfare of children and young people. All staff are expected to share this commitment. This role requires an enhanced DBS check, including a Children’s Barred List check.

This post is exempt from the Rehabilitation of Offenders Act 1974.

An online search will be conducted for shortlisted candidates in line with safer recruitment practices.

Penn Hall School is an equal opportunities employer. We welcome applications from all backgrounds and are committed to building a diverse and inclusive workforce.

Hours –

37 hours per week (Term Time Only)

Grade –

Grade 5 Scale Point 12 to 16 (Depending on Experience) Starting Salary – £25,824.00

Location –

Penn Hall School, Vicarage Road, Wolverhampton, WV4 5HP

Contract –

Permanent

Closing Date –

Friday 26th June 2026 at 12pm