Assistant Restaurant Manager Full Time NEW

Front of HouseContract: PermanentSalary: Up to £54,000 Per annumAssistant Restaurant Manager | Up to £54,000 Per Annum | Kensington THE ROOF GARDENSThe Roof Gardens is a social club in the sky, 100 feet above the streets of Kensington. Close to an acre of private gardens with views across London to the horizon, The Roof Gardens is a new generation members club.A place of escape, bursting with wildflowers, olive and mulberry trees, grassy lawns and hidden nooks. An Art Deco gem created in 1938, The Roof Gardens has a legendary legacy. The Roof Gardens’ community is united by open-mindedness, optimism and kindness, not defined by background.The RoleWe are looking for an experienced Assistant Restaurant Manager to join The Roof Gardens and one of our five restaurants. This is a unique opportunity to be involved in multiple dining concepts and as a pivotal member of our senior front of house team, you will be helping to build your team, put processes and operations in place to ensure first class service, whilst becoming a familiar and friendly face for our members.Key ResponsibilitiesService Standards: Enhance customer experience by inspiring and guiding the team to adhere to set service standards.Financial Support: Assist with financial tasks such as handling daily receipts, managing cash flow, and overseeing point-of-sale systems. Contribute to financial reporting by providing accurate data and observations.Team Supervision: Inspire and guide restaurant team during shifts, providing immediate oversight and direction. Address team issues on the floor and provide real-time solutions.Team Development: Manage team scheduling, ensuring adequate coverage for all shifts. Assist in training new team members with creative and engaging programs, along with on-going training for existing teams.Exceptional Service: Be the primary point of contact for member feedback, handling any queries immediately to enhance overall dining experience.Inventory management: Oversee the day-to-day inventory needs, ensuring stock levels are maintained and orders are placed timely. Conduct regular inventory audits in coordination with stock controller.Maintenance & Upkeep: Oversee the maintenance and cleanliness of the restaurant, ensuring compliance with health & safety standards. Co-ordinate with cleaning staff and vendors for regular maintenance and urgent repairs.Administrative Assistance: Perform administrative tasks such as record keeping, scheduling meetings, and managing staff files. Assist in payroll preparation and staff documentation.Skills & RequirementsStrong capability in managing daily operations and addressing issues promptlyAbility to lead and motivate staff in a high-pressure environmentA keen focus on delivering superior customer serviceAttention to detail, especially in administrative and operational tasksExcellent verbal and written communication skillsProficient in organising tasks, scheduling, and inventory managementStrong interpersonal skills and the ability to work collaborativelyHigh level of patience and adaptability in a dynamic environmentProfessional demeanour and a proactive work ethicAct as a vital link in executing the operational strategies set by the Restaurant ManagerEnsure the effective and efficient running of daily restaurant activitiesOur BenefitsCompetitive salary above market rate – We are proud to be a London Living Wage EmployerLate night taxi allowanceMeals on duty28 days holiday, plus an extra ‘celebrate you day’ & a paid voluteering day (increasing up to 33 days with each year of continuous service)50% discount when dining in our restaurantsRecognition vouchers awarded when your efforts are acknowledged by membersGenerous ‘Refer a Friend’ scheme up to £1,000Team socials to celebrate our successesUniform and dry cleaning providedAccess to Wagestream for financial well-being support24/7 confidential well-being and mental health support via our Employee Assistance ProgramGrowth opportunities, both personally and professionallyBreakout spaces with showers, secure storage, and areas to relax with colleaguesCompany pension schemeAccess to Hospitality Action benefits hub including eye Test vouchersWe are a community united by attitude, curiosity and optimism, not defined by background. We celebrate individuality and free expression. It doesn’t matter where you have come from, it’s where you are going. The Roof Gardens is a welcoming place of acceptance where growth is nurtured, experiences are shared, stories are exchanged and ideas are born.If you’d like to join us on the next chapter of The Roof Gardens, we’d love to hear from you.