Assistant Conference and Banqueting Manager Full Time NEW

Company Description

Coombe Abbey Hotel, originally founded in 1150 AD by Cistercian Monks, boasts a rich and fascinating history. Once a royal residence and associated with the infamous Gunpowder Plot, it has evolved over the centuries while preserving its historical charm. Acquired in 1992 by the “No Ordinary Hotels” Group, Coombe Abbey has become a renowned destination, attracting guests from around the world with its unique blend of history, elegance, and exceptional hospitality. Located in Coventry, the hotel offers an extraordinary experience in the heart of a historic setting.

Role Description

This is a full-time, on-site role in Coventry for an Assistant Conference and Banqueting Manager. The responsibilities include supervising the setup and delivery of conferences, events, and banquets, ensuring high-quality service and customer satisfaction. The role involves managing staff schedules, providing training, maintaining standards of food and beverage service, and overseeing event logistics. The individual will also collaborate with department heads to ensure seamless event execution and assist in implementing operational improvements.

Qualifications

• Strong organizational and time management skills, with the ability to plan and manage multiple events simultaneously.
• Customer service, communication, and interpersonal skills to build positive guest relationships and ensure satisfaction.
• Experience in team leadership, staff training, and managing schedules in a fast-paced environment.
• Comprehensive knowledge of food and beverage operations and event logistics.
• Proficiency in problem-solving, attention to detail, and adaptability in dynamic situations.
• Previous experience in conference and banqueting or similar hospitality roles is essential.
• Flexibility to work evenings, weekends, and holidays as required by the business.
• A formal qualification in hospitality management or a related field is advantageous.
• Understanding of health and safety standards in the hospitality industry is a plus.