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Job OverviewAn exciting opportunity has arisen for an enthusiastic individual to join our wonderful Acute Oncology Service.We take pride in nurturing a friendly and supportive environment in which to work while ensuring we deliver high quality, patient-centered care to our patients.You will provide an effective, administrative service, supporting the AOS service(CNS) team across Mid and South Essex NHS.You will be mainly based at Southend but will be required to communicate effectively across the sites via remote access. To provide support for the AOS service and to liaise with departments across the Trust, general practitioners, patients, relatives and visitors. THIS IS A FIXED TERM CONTRACT AND WILL END ON 31ST DECEMBER 2026 **** Main duties of the jobTo provide support for the AOS service, to liaise with departments across the Trust, general practitioners, patients, relatives and visitorsAll administrative staff work as part of a team supporting the nursing and management teams in the directorate.During annual leave and sickness of other members of the team, it will be necessary for the work to be re-distributed to ensure that the service continues to operate safely and efficiently.It may be necessary for the postholder to carry out the duties of other staff within the wider team.Registering AOS referrals (ED, AMU, Wards, GP)Managing AOS patient lists (daily caseloads, new review, follow ups)Tracking admissions, transfers and discharges for oncology patientTriage all patient and telephone calls that come through to CNSs and document/record all actions.Use the dedicated cancer IT systems Beetroot cancer/ Somerset Cancer RegisterPreparing and uploading clinic letters and discharge summariesManaging outgoing correspondence to GP’s and referring teamsMaintaining accurate electronic patient records (careflow)Organising AOS/oncology MDT meetings (agendas, attendance, minutes)Collating MDT outcomes and ensuring actions are followed upLiaising with Oncology, haematology, palliative care, ED, AMU and wardsHandling phone and email queries from wards and cliniciansOrdering stationary and maintaining service databases/spreadsheetsWorking for our organisationOur ambition is to deliver excellent local and specialist services, to improve the health and well being of our patients, and provide a vibrant place for staff to develop, innovate and build careers.We aim to make the most of our skills and experiences so we can become the best we can be. As one organisation we will recruit the finest and retain more specialist staff due to more employment opportunities across our TrustDetailed Job Description And Main ResponsibilitiesPlease see attached a full job description setting out the details of the role and responsibilities.We look forward to your application. THIS IS A SHORT TERM FUNDED PROJECT WITH A FIXED TERM CONTRACT AND WILL END ON 31ST DECEMBER 2026 **** Person specificationQualificationsEssential criteriaEducated to GCSE English level (or equivalent qualification)Experience qualifications using word processing softwareDesirable criteriaAdvanced certificates (NVQ or similarCustomer service qualificationExperienceEssential criteriaExperience of working as part of a busy teamExperience dealing with members of the publicMinimum of 60 words per minute audio typing speeKnowledge of an office and reception environmentDesirable criteriaPrevious experience working in a healthcare environmentKnowledge of the patient administration systemKnowledge of clinical electronic documentation system
