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Join our dedicated Admissions Team at Sandwell College, as an Admissions Support Officer and help us deliver a smooth and welcoming admissions experience for every applicant. This is a permanent full-time role, with the opportunity to make a real impact.
Key Responsibilities
- Provide excellent customer service to potential learners, staff and visitors
- Process applications efficiently and accurately, ensuring data is entered and maintained to a high standard
- Liaise with curriculum teams to organise interviews and support applicants throughout their journey
- Support key College events including open days, interviews and enrolment
- Assist with general administrative tasks including post handling, reception duties, and switchboard cover
- Handle financial transactions in line with College procedures
- Maintain confidentiality and comply with all College policies, including Health and Safety and Data Protection
Skills, Knowledge And Expertise
- We’re seeking applicants who have:
- Strong communication and interpersonal skills, with the ability to provide excellent customer service
- Previous experience in an administrative or reception-based role (preferably in education or customer service)
- Good IT skills, including proficiency in Microsoft Office applications
- The ability to work well as part of a busy team and manage multiple priorities effectively
- A positive attitude, flexibility, and attention to detail
Benefits
✅ Top-Tier Salaries – We offer sector-leading pay with some of the most competitive salaries around
🏖 Unbeatable Time Off – Enjoy 35-50 days of annual leave, plus 8 bank holidays AND extra time off at Christmas – because work-life balance is essential
🚀 Fast-Track Your Career – Take advantage of dedicated development days, career pathways, and talent schemes designed to help you grow and succeed
🚴 Cycle to Work Scheme – A healthier, greener, and more cost-effective way to commute
💆♀️ Exclusive Discounts on Onsite Services – Save on Bliss Hair & Beauty Salon, dog grooming, car health checks, and more
🏋 Fitness Perks – Enjoy our college gym facilities or discounted rates at local gyms to keep you feeling your best
💰 Generous Pension Contributions – We invest in your future with 23.68% employer contribution for teaching roles and 21.5% for non-teaching roles
🛍 Retail & Travel Discounts – Unlock exclusive savings on high street brands, local transport, cross-country travel. UNIDAYS, Student Beans and Blue Light Discount
📜 Free Will Writing – We’ve got your back with professional support for your future planning
💉 Free Flu Vaccine – Stay healthy and protected at no cost to you
🧘 Wellbeing Support – Access confidential counselling services and wellness platforms to support your mental and emotional health
🏆 We Celebrate You! – We recognise and appreciate your hard work with awards, recognition events, and celebration days throughout the year
