Administrator – People Operations Full Time

People Administrator (6-Month FTC)

Location: Hybrid – 2x days a week in Hatfield

Contract: 6-month fixed term contract

Department: People Team

3x roles available for immediate starts!

We’re excited to offer a fantastic opportunity for three detail-focused administrators to join our People team at Ocado Logistics on a 6-month FTC basis.

Whether you have experience in an administrative role or are looking to transition from customer service or hospitality into HR administration, this could be a fantastic next step in your career. If you enjoy problem-solving, working with systems in a high volume environment, supporting others, and take a proactive approach to your work, we’d love to hear from you.

What You’ll Be Doing

As a People Administrator in our People Operations Team, you’ll act as the first point of contact for employee queries across our workforce of over 16,000 colleagues. Using a range of HR systems, you’ll take ownership of each enquiry from start to finish- ensuring every colleague receives clear, accurate, and timely support.

We have several exciting opportunities available! You’ll likely join either our Employee Relations or Shared Services team, where you’ll play a key role in supporting the team with tasks such as raising contracts, managing leavers, reporting absences and using our various HR systems!

No two days are ever the same – you can expect variety, collaboration, and the satisfaction of making a real difference in a fast-paced, supportive environment alongside a growing and talented team.

Whilst HR experience would be helpful, it’s not essential. What matters most is that you have worked in a fast-paced, high-volume environment – whether that’s administration, customer service, retail, or similar -and is used to juggling multiple tasks, prioritising effectively, and keeping things moving in a busy setting.

Your Responsibilities Will Include

• Responding to colleague queries across our HR systems, providing accurate and timely information
• Managing people-related administrative tasks, including system access, data updates, and audit checks
• Using Excel to generate and maintain reports for people data

We Are Looking For Someone Who

• Has a background in administration, customer service, or hospitality, and is confident working at pace.
• Someone with excellent communication attention to detail
• Is naturally curious, a fast learner, and enjoys solving problems.
• Delivers brilliant customer service with a friendly, professional tone.
• Is organised, detail-oriented, and able to manage multiple queries with care and accuracy.
• Has excellent written communication skills and can adapt messaging for different audiences.
• Is proactive, resilient, and thrives in a changing environment.
• Prior experience with HR is a plus -but not essential. We’ll teach you everything you need to know.

Why join Ocado Logistics?

This is your chance to join a People Team that’s passionate about service, innovation, and shaping the colleague experience across our business. You’ll be part of a collaborative, supportive team where your contributions make a real difference—every day.

• Flexible Work: Enjoy 30 days of ‘work from anywhere’ policy for a balanced life.
• Wellbeing Support: Access dedicated apps and an Employee Assistance Programme for holistic well-being.
• Generous Leave: Begin with 25 days, growing to 27 after 5 years, with an option to buy more.
• Pension Plan: Secure your future with our pension scheme, featuring up to 7% employer contribution matching.
• Private Medical Cover: Rest easy with comprehensive private medical insurance.
• Family-Friendly: We support your family with maternity, adoption, shared parental leave, and paternity leave.
• Financial Aid: Get interest-free train tickets and join our Cycle to Work Scheme.
• Shuttle Services: Convenient free shuttle buses connect you to work.
• Share Schemes: Join exciting share plans to participate in our success.
• Shopping Perks: Enjoy a 15% discount on Ocado.com and savings at popular retailers and restaurants.
• Financial Protection: We offer Income Protection and Life Insurance for financial security.

Next steps

If you’re excited by the opportunity to make an impact in a fast-moving People function – we’d love to hear from you. Even if you don’t tick every box but have a passion for helping people and a great attitude, please apply