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Full job description
KT Facilities Management is recruiting an organised and proactive Administrative & Reception / Facilities Assistant to support our client.
This is a varied, hands-on role combining administration, front-of-house duties, and facilities coordination. You will play a key part in ensuring the smooth day-to-day running of site operations.
Key Responsibilities
Administration & Operations
- Manage and coordinate facility bookings and schedules
- Handle enquiries via phone, email, and in person
- Support invoicing and track payments
- Maintain accurate records, reports, and databases
- Assist with marketing and promotion of facilities and programmes
- Coordinate staff rotas, timesheets, and internal schedules
Reception & Customer Service
- Act as the first point of contact for visitors and stakeholders
- Provide a professional and welcoming front-of-house service
- Handle queries and complaints effectively and professionally
- Support safeguarding practices through appropriate interaction and reporting
Facilities & Compliance
- Conduct routine site checks and report maintenance issues
- Liaise with contractors and service providers
- Support Health & Safety compliance and documentation
- Assist with ordering supplies and general site coordination
- Help maintain safe, clean, and well-presented environments
About You
- Previous experience in administration, reception, or facilities support
- Strong organisational and multitasking skills
- Excellent communication and customer service skills
- Confident using Microsoft Office (Outlook, Word, Excel)
- Proactive, reliable, and able to work independently
Desirable:
- Basic knowledge of Health & Safety or safeguarding
- Previous experience in working within the facilities department
Pay: £25,500.00-£28,000.00 per year
Benefits:
- Company pension
- Free parking
- On-site parking
Work Location: In person
