Admin Assistant/Receptionist Full Time NEW

Nelson Vehicle Repairs is an independent bodyshop; we sit as part of a wider group of businesses that provide a market leading commercial motor insurance offering.

Due to continued growth, we are looking for an organised and reliable Admin Assistant to provide general administrative support and reception cover within our busy office.

This is a varied role that would suit someone with strong organisational skills, a professional telephone manner, and a proactive approach to administration. You will often be the first point of contact for visitors, playing a key part in creating a positive first impression of the business. This role requires excellent communication skills and the ability to multitask effectively.

Key Responsibilities:

• Supporting the office with general administrative duties
• Handling post, deliveries and courier arrangements
• Providing clerical support, preparing paperwork, maintaining records, inputting data onto the system accurately and efficiently
• Booking vehicles in for repairs and checking vehicle out once work is completed
• Greeting customers and visitors on arrival
• Handling customer queries and providing updates during repairs
• Assisting the wider team with ad-hoc tasks as required

Working as part of a team to ensure efficient workflow and deliver a high-quality service to customers

What we’re looking for:

• Previous experience in an administrative and reception role
• Confident communication skills with a professional and friendly manner
• Comfortable working in a busy office environment and phone based role
• Proficient with Microsoft Office
• Proactive attitude towards problem solving and delivering excellent customer service
• Strong organisational skills with the ability to prioritise tasks effectively
• Willingness to learn new systems and processes

What we’ll offer you:

• Competitive salary
• Company pension
• 22 days holiday plus bank holidays

Hours: Monday to Friday, 8am to 5pm

Job Types: Full-time, Permanent

Pay: £27,000.00-£28,000.00 per year

Work Location: In person