Accounts Receivable Officer B3 Full Time

NHS Greater Glasgow and Clyde (NHSGGC) is one of the largest healthcare systems in the United Kingdom, employing approximately 40,000 staff across a wide range of clinical and non-clinical professions and roles. We deliver acute hospital, primary, community and mental health services to a population of over 1.15 million people, and to a wider population of 2.2 million when regional and national services are included.

The Role

We are looking for someone committed, motivated, and ready to take on a demanding yet rewarding role within the NHS. As a small department within a large and dynamic finance team, we manage invoicing, debt management, and credit control ensuring all outstanding NHSGGC debts are pursued using a range of recovery methods.

Our success begins with you. At NHS Greater Glasgow and Clyde, you’ll have the opportunity to make a real difference to frontline health services. This is an excellent chance to join an internationally renowned healthcare organisation recognised for innovation and strong teaching and research links.

Our varied asset portfolio includes major acute teaching hospitals with international connections, local clinics and health centres, and highvalue clinical and diagnostic equipment that support firstclass acute, specialist, and community services across Scotland. NHSGGC is on an exciting journey to help people live longer, healthier lives, and at a challenging time for public services, our capital finance team is central to shaping how healthcare is delivered in the future.

You’ll join a motivated and supportive finance team committed to improving services. In this role, you will:

• Gain insight into the operation of a complex healthcare organisation
• Solve problems and contribute to service improvements
• Develop highly transferable finance and administrative skills
• Work with project teams and senior managers
• Build experience in a busy finance environment
• Make a meaningful impact on frontline health services

Duration and Location:

Permanent, Fill-time

Base location – Caledonia House

Key Responsibilities

Reporting to the Accounts Receivable Supervisor, you will:

• Prepare and process sales invoices and credit notes within agreed timescales, ensuring accurate recording
• Undertake credit control activities to recover outstanding debts
• Engage with a wide range of customers across the UK
• Maintain professionalism in challenging conversations
• Manage queries by telephone, email and ensure accurate followup
• Work collaboratively with NHS managers and finance colleagues

Knowledge, training, qualifications and/or experience required to do the job:

• An NVQ3 is required. Exceptions will be made for candidates with excellent relevant experience.
• Working knowledge of IT, word processing and spreadsheets.
• A good level of understanding of sales ledger systems and procedures is desirable but not essential.
• A finance/accounting background is essential.
• Good numeric and analytical skills are required for problem-solving and swift and efficient processing.
• Good communication and interpersonal skills to work with staff from other departments and discuss with customers. A good telephone manner is especially required.
• Cedar e-financials training will be provided if necessary.

What We Offer

We offer a wide range of supportive policies designed to enhance your employee journey, including a comprehensive Employee Assistance Programme, Cycle to Work Scheme, bursary scheme and extensive learning and development opportunities.

As an NHS Scotland employee, you will be entitled to:

• A minimum of 27 days annual leave, increasing with length of service, plus public holidays
• Membership of the NHS Pension Scheme, including life insurance benefits
• Salary Sacrifice Car Benefit Scheme
• Development opportunities including study bursaries, e-learning and classroom-based courses
• Enhanced pay for working public holidays
• NHS discounts on a wide range of goods and services
• Confidential employee support and assistance, including counselling and psychological therapies

Interested?

If you would like to find out more, we would love to hear from you.

For An Informal Discussion, Please Contact

Chris Glendinning, Accounts Receivable Manager – Chris.glendinning@nhs.scot – 0141 278 2800

Details on how to contact the Recruitment Service and the Recruitment Process:

This post may close early due to the volume of response. Please submit your application form as soon as possible. Due to the volume of applications that we receive, we will not be able to provide shortlisting feedback.

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• Show us the real you: Your application should reflect your skills, experience, and motivations authentically.
• Use AI wisely: It’s fine to use AI for ideas or to check spelling and grammar, but don’t let it write your answers.
• Why this matters: Applications that rely on AI-generated content may be withdrawn. By applying, you confirm your responses are based on your own knowledge and achievements.

Tip: Think of AI as a helper, not a substitute. We want to understand you, not an AI tool.

NHS Greater Glasgow and Clyde (NHSGGC) recognises the importance of work-life balance and is committed to offering a range of flexible working options where service needs allow. For roles where less than full-time hours can be accommodated, and where the tenure is listed as “various”, we encourage applications from individuals seeking flexible working arrangements. Flexible working will be included as a topic for discussion during the recruitment process.

NHS Greater Glasgow and Clyde encourages applications from all sections of the community. We are committed to promoting equality, diversity and inclusion and are proud of the diverse workforce we employ.

By signing the Armed Forces Covenant, NHSGGC has pledged its commitment to being a Forces Friendly Employer. We welcome applications from across the Armed Forces Community and recognise military skills, experience and qualifications throughout the recruitment and selection process.

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