IT Support Coordinator FTC Full Time NEW

🚀 We’re Hiring : IT Infrastructure & Support Coordinator (UK Hub – 12 month FTC)

A great opportunity to join an international team where you’ll have real ownership of IT support within the hub while contributing to global IT initiatives.

📍 Based in London, UK – hybrid working with 3 days in the office/2 days wfh

🗓️ Contract type: 12 month fixed term contract

We’re looking for a proactive and curious IT Infrastructure & Support Coordinator to support our UK hub and ensure our corporate IT infrastructure runs smoothly.

This role is ideal for someone who enjoys hands-on IT support, solving problems, and working independently. You will be the primary IT contact in the hub, supporting local users while collaborating with our global Infrastructure & Support team.

Alongside day-to-day IT support, you’ll also help with event preparation, hardware setup, and occasional logistical support, so a flexible and practical mindset is key.

📌 About the Role

• Provide 1st and 2nd line IT support to users via Zendesk and in person
• Support office IT services including networks, printers, mobile devices, and access systems
• Manage the end-user hardware lifecycle (deployment, maintenance, inventory, and renewals)
• Assist with IT setup and support for local events and projects
• Support and administer Microsoft 365 environments and workstation management (Intune, Autopilot)
• Maintain IT procedures and help onboard and train new employees on systems and hardware
• Provide updates to the Head of IT on tasks and local IT status

🛫 What makes a successful candidate?

• 2+ years of IT helpdesk or user support experience
• Strong knowledge of Windows 11, Dell/HP laptops, and Microsoft 365 (Outlook, Teams, Word, Excel, PowerPoint)
• Experience with Microsoft Intune and Autopilot is a plus
• Comfortable working independently as the main IT contact in a hub environment

Who is HBS?

You’ve probably watched a ⚽ football game at some point in your life. Well, if it was a World Cup match, it was likely filmed and produced by the HBS (Host Broadcast Services) team 🎥. We are involved in the production of the following events: FIFA World Cup 26™, FIFA Women’s World Cup 2027™, Men’s Rugby World Cup 2027 Australia…

🎥🏟⚽ Watch what we do in 4 videos

👉🏼 https://urlr.me/RedyDE