Health Coach Full Time NEW

Health Coach – Alvie HealthOffice Location: Hybrid based with attendance at our Basingstoke office as neededReports to: Lead Heath CoachSalary: £29,500-£31,500 depending on experience. Benefits: Contributory pension scheme, Company sick pay, 25 days holiday plus bank holidays (plus your birthday as paid leave!) Hours: 09:00 – 17:30 Monday – FridayAbout Alvie and Harley Street Concierge LtdAlvie Health has recently been acquired by Harley Street Concierge, marking an exciting new phase of growth and transition for the business.Alvie is a digital health coaching service for people undergoing or recovering from treatment for cancer. 1 in 2 people will be affected by cancer, yet despite the best surgeons and treatment, only 50% of cancer patients will successfully complete their treatment due to poor health and lack of health optimisation. Alvie delivers digitally enabled prehab programmes to people across the UK. Prehab supports the care of patients before, during, and after their treatment. It is the practice of preparing for or recovering from an upcoming surgery or medical procedure by improving physical and emotional health. Programmes are tailored to the individual and involve physical activity, nutrition, lifestyle modifications and psychological support. We work with NHS and private health insurance partners to look after their cancer patients and to help these organisations reduce the cost of their care and improve access to all. Alvie is a scalable hybrid coaching solution with clear clinical benefits.The Opportunity The Health Coach works within the Alvie Patient Facing Team and is responsible for motivating and guiding people towards their health and wellness goals through a blend of remote video calls and chat-based coaching. You will work as part of a multi-professional team to provide high quality holistic health coaching, supporting and guiding patients. Responsibilities Working with the coaching lead and alongside the health coaching team under supervision you will:·      Work as an empathetic health coach providing personalised, holistic care and support to patients through a mixture of video consultations and chat messaging·      Monitor and support a group of patients and working under defined protocols flagging the need for expert clinical input as and when required·      Provide active monitoring, support and motivation to patients, without providing advice·      Implement, monitor and review patient programmes in line with standard operating procedures·      Organise and prioritise your designated workload ·      Effectively communicate with colleagues, patients and their relatives/carers, and liaising as required with referring clinicians and other members of the clinical team as and when appropriate both verbally and in writing·      Coordinate and organise appointments with autonomous diary management·      Ensure the information needs of patients are met, providing appropriate resources, and referring to specialists where relevant ·      Accurately record and capture coaching interactions·      Document and monitor all aspects of care coordination and service delivery·      Support, and participate in, data collection for research and audit·      Engage in regular reflective practice and trainingExperience and Skills Essential:·      Degree educated in a relevant subject (for instance; relating to health or wellbeing)·      Professional experience in using behaviour change techniques to support improvement of health and wellbeing·      Professional experience of working in a healthcare environment or similar experience·      Experience coaching clients and / or carers·      Comfortable using evolving technology and multiple different systems·      Excellent communication and inter-personal skills·      Passionate about helping people get healthy and fit·      Ability to show empathy, compassion and understand difficulties faced by people affected by cancer·      Ability to multi-task and manage competing priorities simultaneously·      Strong team working and collaboration skills·      A positive can-do attitude and willingness to get stuck in, help out and deliver outstanding person-centered care·      You are flexible and adaptable·      Able to work in an ambiguous and fast paced organisation and enjoy being part of a rapidly expanding company·      Excellent written communication and ability to communicate sensitively to patients via chat messaging Desirable:·      A coaching qualification·      Motivational Interviewing skills·      Experience of working with people with cancer·      Evidence of multi-professional working