Marketplace Growth & Operations Manager Full Time NEW

Turo is redefining car rental, and we’re seeking a bold and entrepreneurial individual to spearhead our growth. As a Marketplace Growth & Operations Manager you will be the strategic and operational right hand to the UK Head of Supply.

You will be the architect of our supply health, using AI-powered tools to identify & execute growth and retention levers, and ensure every guest finds the right car for them. This role is for a commercial operator who wants to move fast and thrives with creative problem solving and cross-functional collaboration.

No two days will be the same, and your responsibilities will range from using market data to identify strategic opportunities, to building and launching incentive campaigns; managing the entire end-to-end process from analysis and research to build and delivery.

What you will do

• Shape and execute the regional marketplace growth strategy, in partnership with the UK Head of Business Development. You will own the playbook for launching UK Markets.
• Monitor marketplace health across key UK markets, tracking and analysing core metrics such as supply volume, pricing trends, fulfilment rates and profitability.
• Build and maintain dashboards and reports to translate data into actionable insights and track project impact.
• Independently scope, launch, and scale cross-functional initiatives that drive supply quality, host engagement, and market growth. This will extend to engagement initiatives to accelerate the adoption of key policies or product features.
• Serve as the UK host “voice” to surface hosting challenges and feature requests. This will include gathering host feedback via surveys – we want to ensure Turo remains competitive and valuable for our hosts.
• Identify emerging trends, growth opportunities, and risks, analysing factors such as competitors, regulatory shifts, and evolving consumer behaviour.
• Devising tools and partnerships to help multi-car hosts grow their business.

Your profile

• 3+ years of experience in marketplace operations, program management, operations, or marketing—preferably in high-growth or tech-enabled environments.
• Data literate: some experience with SQL is a bonus. We empower our team to use LLMs and tools like Cursor to write queries. Your skill is knowing which questions to ask, and how to frame them. You should be skilled in synthesizing outputs into actionable insights
• Proven ability to lead complex, cross-functional programs and campaigns end-to-end: scoping, launching, measuring, scaling. This will also require using automation tools such as “ Zapier” to build integrations between various platforms and data sources
• Excellent communication and influencing skills: able to present to senior stakeholders, align multiple teams, and manage trade-offs.
• Strategic and operational mindset: comfortable with ambiguity and able to dive deep operationally while staying aligned to the big picture.
• Ability to thrive in a dynamic startup environment; you’ll have guidance when you need it, but you’re also goal-oriented and can execute independently
• Marketplace business comprehension: understanding of supply/demand dynamics, pricing, profitability levers, segmentation, growth levers.
• Ability to work within tight deadlines, adjust to changes in priorities, and balance short-term needs with long-term strategic initiatives
• Passion for building stronger communities and a more sustainable economy. You want to work at a company that will impact our society, transportation, and the environment

For this role, the target base salary range in London is £52,000 – £57,000 annually. This role is also eligible for equity and benefits. In general, our ranges reflect the market-based target for new hire salaries based on the level and location of the role. Within the range, individual pay is determined by objective factors assessed during the application and interview process, such as job-related skills, experience, and relevant education or training. We encourage you to talk with your recruiter to learn more about the total compensation and benefits available for this role.

Turo highly values having employees working in-office to foster a collaborative work environment and company culture. This role will be in-office on a hybrid schedule — Turists will be expected to work in the office 3 days per week on Mondays, Wednesdays, and Thursdays. Your recruiter can share more information about the various in-office perks Turo offers.

Turo AI Policy

Turo may use AI-enabled tools to support our recruiting operations, including gathering information from candidates, drafting communications, helping with interview note-taking and assessment, and so on. These tools only supplement our team; all decisions to advance or hire candidates are made by Turo employees. While we welcome candidates to use AI-enabled tools to help prepare for their interviews, the use of such tools, including any AI chatbots or note-takers, is not permitted during live interviews or technical assessments. We want to see how you consider and solve problems in real-time, so interviews and assessments are all you (unless we indicate otherwise and ask you specifically to use an AI-enabled tool to answer a question). If during the application process you require the use of an AI-enabled tool as a reasonable accommodation for a disability, please let us know at PeopleOps@turo.com.

Benefits

• Competitive salary, equity, benefits, and perks for all full-time employees
• Employer-paid medical, dental, and vision insurance (Country specific)
• Retirement employer match
• Learning & Development stipend to invest in your professional development
• Turo host matching program
• Turo travel credit
• Cell phone and internet stipend
• Paid time off to relax and recharge
• Paid holidays, volunteer time off, and parental leave
• For those who are in the office full-time or hybrid we have in-office lunch, office snacks, and fun activities

We are committed to building a diverse team. If you are from a background that’s underrepresented in tech, we’d love to meet you.

Aside from an award winning work environment and the opportunity to be part of the world’s largest car sharing marketplace, we are also growing the team quickly – join us! Even if you don’t meet every qualification, we are looking for people with enthusiasm for what we do and we will consider you for this and other possibilities.

About Turo

Turo is the world’s largest car sharing marketplace where you can book the perfect car for wherever you’re going from a vibrant community of trusted hosts across the US, UK, Canada, Australia, and France. Whether you’re flying in from afar or looking for a car down the street, searching for a rugged truck or something smooth and swanky, Turo puts you in the driver’s seat of an extraordinary selection of cars shared by local hosts.

Discover Turo at https://turo.com, the App Store, and Google Play, and check out our blog, Field Notes.

Read more about the Turo culture according to Turo CEO, Andre Haddad.

Turo is an Equal Opportunity Employer and a participant in the U.S. Federal E-Verify program. Women, minorities, individuals with disabilities and protected veterans are encouraged to apply. We welcome people of different backgrounds, experiences, abilities and perspectives.

Turo will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance, as applicable.

We welcome candidates with physical, mental, and/or neurological disabilities. If you require assistance applying for an open position, or need accommodation during the recruiting process due to a disability, please submit a request to People Operations by emailing PeopleOps@turo.com.