Technical Coordinator Full Time NEW

Heimstaden Bostad is an European residential real estate manager, with around 157,000 homes across nine countries with a property value of SEK 323 bn. We acquire, develop, and manage properties with an evergreen perspective. Guided by our Scandinavian heritage and values Dare, Care, and Share–mission is to:

Enrich and simplify lives through Friendly Homes.

Job Description

About the role

We are searching for an experienced technical coordinator with a strong background in facility management and customer service. You will be responsible to manage network of partners and service providers. You will actively manage the stretch between customer centricity and efficient management of the buildings in the portfolio.

The technical coordinator is a newly created full-time position, to be based in Birmingham, reporting Manager Facility Management, Heimstaden UK.

Key responsibilities

• Responsible for contractor management and review their performances.
• Responsible for coordination and communication regarding cross department.
• Issue day to day tasks to team on site and booking contractors.
• To further develop and maintain excellent tenant relationships, ensuring that they receive the highest standards of service in relation to their operational needs.
• Actively manage to achieve KPI’s (including customer and employee satisfaction) through efficient processes and focus on results.
• Planning of move in and move out and ensure inventories are completed in a timely manner.
• To ensure regular inspections are carried out for all the property/properties within his/her responsibility and those of the direct reports are conducted monthly and any observations or issues actioned accordingly.
• Participate in and provide input for process optimisation where possible implementing and executing organisational and H&S policy and propagating the core values of the company.
• Support other departments with ad hoc projects or when needed, especially related to customer care

Qualifications

We are looking for someone who:

• Minimum 1-2 years of facility/technical coordinator/property manager experience where you have actively worked with contractor management.
• Knowledge of Health and Safety legislation. IOSH or NEBOSH would be desirable but not mandatory.
• Solid IT knowledge and experience in working with property management solutions. 
• Valid driver’s license
• Vocational training within maintenance or equivalent work experience.

Additional Information

We particularly value that you are:

• Problem Solver – Develops effective, sensible and workable solutions to problems

• Customer centric – Generate innovative solutions that address customer needs, seek feedback, and use it to improve products, services, and internal processes

• Team Player – Works together as opposed to separately or competitively, shares responsibilities and pitches in to help the group get the job done

• Good communicator – Conveys information clearly, both verbally and in writing. Listens effectively

• Planning – Develops plans that are comprehensive and realistic

What we can offer:

• We offer a central role with broad responsibilities and significant exposure across the organisation

• Collaborative and inclusive work environment that values innovation and excellence

• Competitive compensation and benefits package

Join Us

At Heimstaden, we believe diversity makes us stronger. Our inclusive teams reflect the communities we serve, bringing bold ideas and shared passion to create Friendly Homes and shape the future of residential living.

We know the value of challenging unconscious bias and the importance of focusing on the full potential and competences of each individual. That is why we do not require a Cover Letter when applying to our positions, and we use testing as a tool in the process.

Apply today via our application portal link below no later than 22 May 2026.

Interviews will be conducted on a rolling basis as applications are received.

We conduct background checks as part of our recruitment process. If you have any questions regarding this, you are welcome to contact us!

At Heimstaden, we believe diversity makes us stronger. Our inclusive teams reflect the communities we serve, bringing bold ideas and shared passion to create Friendly Homes and shape the future of residential living.