E-COMMERCE MAIL ORDER FULFILMENT Full Time NEW

Established in 1965, Ski Bartlett is one of the UK’s most popular independent ski shops, with over 50 years of experience. We pride ourselves on our high standards, excellent customer service and the quality of our products. Over the years we have expanded our retail space to house a vast selection of ski and snowboard products and our online presents is going from strength to strength.

We are looking for a team member to work alongside our E-commerce Mail Order Manager to help with all aspects of our ever-growing e-commerce mail order department. It’s fast-paced and at peak times it gets very busy, but if you are good at following systems and keep calm under pressure you will relish in this role.

Key Daily Responsibilities

• Printing, picking and packing customer orders.
• Undertake fraud checks on all order transaction.
• Responding to customer enquiries through multiple channels.
• Helping with sales on the shop floor.

Qualified applicants must enjoy learning, being stretched to grow, and will ultimately be an integral part of all our sales and marketing operations.

Essential

Skills/experience required for the role:

• Be extraordinarily organised.
• Systematically follow processes.
• Conscientiously follow up and complete tasks.
• Be really concerned with attention to detail.
• Champion at meeting deadlines.
• Have excellent communication skills – You must be able to respond professionally and friendly to customers – in person, on the phone and on email.
• Good at working independently.
• Be highly efficient and motivated.

Desirable

• The ability to multitask.
• You are always polite, friendly and helpful.
• You are good at working within a team but also independently.
• Be keen to learn and keep up to date with current trends and technology within Snowsports.

Benefits

• Employee discount after successful completion of probationary period.
• Pension scheme.
• Free close by parking.
• Casual dress code.

Positions Available…

Full-Time Permanent

Full-Time Winter Season – 1st October to End April (Potential to extend to year round contract)

If you see yourself as a candidate, please email your CV to sally@skibartlett.com