Lead. Inspire. Deliver Excellence.
We’re on the lookout for a dynamic, people-focused leader to take charge of delivery performance across one of our key regions. As a Regional Delivery Manager, you’ll be at the heart of our operation, driving results, shaping strategy, and empowering your team to deliver an exceptional customer experience. This is more than a management role, it’s an opportunity to make a real impact, influence regional performance, and shape the future of delivery. If you’re a natural leader with a passion for people and operational excellence, we’d love to hear from you.
This is a great time to be joining us! We are growing year on year, with ambitious plans for future growth and we would love to give you the opportunity to grow with us!
Interested? Take a look below to understand what you’ll be doing as Regional Delivery Manager:
Taking responsibility for regional performance targets and customer satisfaction by coaching and guiding a team of Community Delivery Managers.
Influencing, delivering, and forecasting the regional budget and cost controls (courier fees, contractor spend, ad-hoc payments, team expenses, and overrides), ensuring profitability and cost efficiency.
Maximising service coverage through effective recruitment, retention, engagement, and change management of self-employed couriers.
Leading resource planning for couriers, working with Resource Planners to ensure full coverage and stable delivery capacity.
Driving courier performance through your team to ensure success in a 7-day operation.
Overseeing the delivery unit estate in your region, including procurement, location management, and service provision in partnership with Delivery Unit Controllers.
Building and maintaining a positive, professional relationship with the GMB union, ensuring Evri remains a leader in recognising and supporting self-em
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