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Team Description As Training Team Lead, you’ll be the operational and people lead for Field Sales Training in established markets. You’ll coach and support a team of experienced Field Sales Trainers, ensuring training is delivered on time, to a high standard, and with clear impact on field performance.
You’ll join the Sales Training team, sitting within our Sales Enablement function. Based in our hubs across Europe, they are focused on helping our Field Sales teams succeed quickly, confidently, and consistently.
You’ll sit at the centre of execution, turning strategy into action and bringing clarity to day-to-day delivery. Working closely with Field Sales leadership, RevOps, and Product, you’ll keep training tightly connected to what’s happening in the field – from onboarding and accreditation through to early activation, productivity and ongoing training.
Get a feel for our London office here 👇
What You’ll Do
- Own training outcomes linked to sales performance metrics, including onboarding completion, early sales activation, and cohort conversion targets
- Lead and support a team of Field Sales Trainers, setting clear priorities and ensuring high-quality delivery across markets
- Own the execution of onboarding, accreditation, and ongoing field sales training, maintaining consistency and standards
- Coach and develop trainers through observation, structured feedback, and regular performance conversations
- Monitor onboarding effectiveness and outcomes, adjusting training focus when results are off track
- Act as the link between the EU Sales Training Manager and the trainer team, translating priorities into clear actions
- Partner with Field Sales leadership, RevOps, and Product to ensure training is timely, relevant, and performance-driven
You’ll Be Great for This Role If
- Bring 3-5 years of sales training experience, with a strong understanding of onboarding and early performance drivers
- Have solid sales knowledge from live B2B selling environments, preferably field sales, so you know what good looks like
- Have 1-3 years of experience leading trainers/coaches in a sales environment
- Are comfortable owning operations across remote teams or markets
- Regularly use data to guide decisions – and measure the impact of training
- Communicate clearly, collaborate well, and take ownership of outcomes
Nice to have:
- Fluency in French, German, Spanish, or Italian
- Experience in fintech, payments, or POS
- Exposure to Product or RevOps collaboration
Why You Should Join SumUp
🌎 Opportunity to work with a truly global, multicultural team from our central Covent Garden location, wrapped in historic charm and modern flair. This involves an office-first setup
🌈 Commitment to Diversity and Inclusion: be part of a workplace that values and promotes diversity, fostering an inclusive environment where everyone’s perspectives are respected and embraced
🚀 Enrolment onto our Virtual Stock Option programme: you will own a stake in SumUp’s future success
🏖️ Generous time off: enjoy 28 days of paid leave, plus bank holidays and special leaves
📚 A dedicated annual L&D budget for attending conferences and/or advancing your career through further education
🏥 Health matters: private health insurance, including optical and dental
🚗 Life made easier: salary-sacrifice commuter benefits via Gogeta
💼 Financial security: retirement scheme (SumUp matches 7% when you contribute 5%)
🛡 Peace of mind: life insurance from MetLife for 2× your salary
🌴 Break4me: 1-month sabbatical after 3 years of service
🔗 Referral Bonus: earn additional rewards by referring talented individuals to join the SumUp team
About SumUp
Be empowered to do more that matters.
At SumUp, we’re on a mission to empower small businesses across the globe by providing simple and affordable tools that allow them to thrive. Today, over 4 million businesses in 37 markets rely on SumUp as their financial partner to manage payments, finance and customer relationships.
Our commitment to small businesses is reflected in our diverse team of over 3,000 SumUppers from over 90 nationalities, united by global collaboration and an innovative mindset. Our core values lay the foundation for who we are and what we stand for, shaping our work culture and driving our success. We foster inclusivity and a continuous learning culture, providing a safe space for personal and professional growth. Our differences make us unique and strong as we strive to create an environment where everyone belongs and feels supported, no matter how they identify.
SumUp is proud to be an Equal Employment Opportunity employer, actively seeking and embracing diversity in our workforce. We don’t make hiring or employment decisions based on race, colour, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age or any other basis protected by applicable laws or prohibited by company policy. Our commitment extends beyond recruitment to creating a safe and respectful workplace where harassment of any form is strictly prohibited. Discover more about our culture and opportunities on our careers website, and follow our journey on LinkedIn, Instagram, and TikTok.
Job Application Tip
We recognise that candidates feel they need to meet 100% of the job criteria in order to apply for a job. Please note that this is only a guide. If you don’t tick every box, it’s ok too because it means you have room to learn and develop your career at SumUp.
