VP of Sales and Operations Full Time

At Warner Music Group, We’re a Global Collective Of Music Makers And Music Lovers, Tech Innovators And Inspired Entrepreneurs, Game-changing Creatives And Passionate Team Members. Here, We Turn Dreams Into Stardom And Audiences Into Fans. We Are Guided By Three Core Values That Underpin Everything We Do Across All Our Diverse Businesses

• Curiosity: We do our best work when we’re immersing ourselves in culture and breaking through barriers. Curiosity is the driving force behind creativity and ingenuity. It fuels innovation, and innovation is the key to our future.
• Collaboration: Making music and bringing it to the world is all about the power of originality amplified by teamwork. A great idea, like a great song, travels globally. We ignite passions and build connections across our diverse community of artists, songwriters, partners, and fans.
• Commitment: We pursue excellence for our team and our talent. Everything in music starts with a leap into the unknown, and we’re committed to keeping the faith, acting with integrity, and delivering on our promises.

WMG is home to a wide range of artists, musicians, and songwriters that fuel our success. That is why we are committed to creating a work environment that actively values, appreciates, and respects everyone. We encourage applications from people with a wide variety of backgrounds and experiences.

Consider a career at WMG and get the best of both worlds – an innovative global music company that retains the creative spirit of a nimble independent.

Job Title: VP, Sales and Operations, WMX

Department: WMX

Reports To: President of EMEA, with dotted line into WMX Leadership

Location: London

Position Overview

The VP, Sales and Operations WMX serves as a key executive leader, responsible for driving growth across WMX service lines in EMEA, primarily focused on ecommerce, merchandise, and physical music businesses. This role acts as a strategic bridge between WMG EMEA, regional teams, and WMX global leadership, ensuring operational efficiency, profitability, and compliance within the unique, fast-paced music market throughout EMEA.

This role sits at the intersection of global commerce, supply chain, and artist brand strategy, ensuring all programs deliver operational excellence, creative integrity, and commercial success. As part of the WMX infrastructure, this position has a dotted line into the WMG executive team with a mandate to support EMEA regional growth.

Key Responsibilities

• Operational Leadership: Localize supply chain requirements for WMG EMEA and WMX teams, serving as the conduit between global operations and the EMEA region to define system integration.
• P&L Management & Financial Strategy: Drive the creation, with global finance and WMX, of market-specific targets across ecommerce merchandising and physical music. Work with finance to drive margin and OIBDA targets and ensure regional adherence to reach these targets.
• Strategic Planning & Growth: Work across the EMEA and international repertoires to find opportunities to drive revenue activity in EMEA across all channels (ecommerce, merchandise, and physical music).
• Logistics: Design and implement an optimal fulfillment network for D2C and retail distribution across the EMEA region.
• Artist Services Operations: Coordinate deep partnership and collaboration between WMX and label teams (A&R, Marketing, Tour, Commercial) to optimize the delivery of artist campaigns and services.
• Partnership Management: Build and maintain strong relationships with key WMG EMEA teams and third parties/vendors to serve as a key pillar of WMX and EMEA.
• Team Development: Lead, mentor, and grow the local WMX teams, fostering a culture of accountability and innovation, with an “artist-first” approach and a strong P&L mindset.
• Stakeholder Management: Serve as the primary liaison between EMEA’s operational staff and global technology teams to define requirements for localization and system integration.
• Data Analysis: Analyze sales, margin, and fulfillment data to improve operational efficiency, profitability, and the overall fan experience.
• Cross-functional Collaboration: Work with creative, marketing, finance, tax, and artist management to align global programs.

Qualifications

• 10+ years of experience driving sales and growing a cross-channel P&L, including significant time in a senior leadership position within the music industry (i.e., major record label, music publisher, or top digital distributor)
• Proven experience in managing large teams and navigating complex, multi-national organizations.
• Bilingual – English and German/French (written and spoken)
• Proven experience in commercializing/executing tour merchandise and/or large-scale event logistics across multiple international markets.
• Proven success in managing multi-territory product launches and working with cross-border stakeholders.
• Strong analytical and project management skills,
• Exceptional communication and relationship management abilities across cultures, time zones, and up to senior leadership.
• Passion for music, artist brands, and global fan engagement.

Preferred

• Familiarity with multi-currency, multi-language e-commerce platforms and international payment systems.
• Knowledge of sustainable sourcing and production practices in apparel or consumer goods.

As the home to 10K Projects, Asylum, Atlantic Music Group, East West, FFRR, Fueled by Ramen, Nonesuch, Parlophone, Rhino, Roadrunner, Sire, Warner Records, Warner Classics, and several other of the world’s premier recording labels, Warner Music Group champions emerging artists and global superstars alike. And our renowned publishing company, Warner Chappell Music, represents genre-spanning songwriters and producers through a catalog of more than one million copyrights worldwide. Warner Music Group is also home to ADA, which supports the independent community, as well as artist services division WMX. In addition, WMG counts film and television storytelling powerhouse Warner Music Entertainment among its many brands.

Together, we are Warner Music Group: Independent Minds. Major Sound.

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Don’t be discouraged if you don’t hear from us right away. We’re taking our time to review all resumes, and to find the best people for WMG.

Thanks for your interest in working for WMG. We love it here, and think you will, too.

WMG is committed to inclusion and diversity in all aspects of our business. We are proud to be an equal opportunity workplace and will evaluate qualified applicants without regard to race, religion or belief, age, sex, sexual orientation, gender, gender identity or gender reassignment, marital or civil partnership status, disability, pregnancy, childbirth or any other characteristic protected by law.