Ecommerce Manager – EMEA & RoW Full Time NEW

We are a breakthrough beauty business where high-performance science meets a low-ego culture. As our Ecommerce Manager for EMEA & RoW, you will step into a vital hub of our global digital footprint, joining a newly formed team with ambitious plans to transform our international D2C experience.

This isn’t about maintaining the status quo; it is about taking full accountability for driving our online sales growth and delivering a seamless user experience across Europe and the RoW. With major site builds and market-specific launches on the horizon, this role offers significant scope to sharpen your skills and spearhead high-impact commercial strategies.

If you are a collaborative, data-driven professional who thrives when given the autonomy to own your space, this is your invitation to help shape what comes next.

The Details

• Salary: £55,000 to £65000
• Duration: Permanent
• Hybrid working: 3 days per week in the office, 2 days from home
• Current office location: Centennial Park, Elstree but relocating to London Bridge from early November 2026

Your Impact & Accountability

• Website & Trade Ownership: Take full accountability for our international sites. You will design, build, and execute comprehensive trade plans and trading calendars for each market, aligning with local seasonality, consumer priorities, and promotional cadences.
• Campaign Delivery: Plan, brief, and execute regional and global campaigns across our digital channels. You will collaborate with our global creative teams for assets and manage external agencies to ensure flawless, timely execution.
• User Experience Optimisation: Drive a continuous A/B testing roadmap supported by global digital teams. You will identify innovative initiatives to enhance usability, design, and functionality, ensuring an exceptional online shopping journey.
• Analysis & Reporting: Own the data. You will interrogate web analytics to understand customer behaviour, uncover targeting opportunities, and regularly report on performance metrics to guide future commercial decisions.
• Operations Oversight: Partner closely with global Supply, Logistics, and 3PL teams to ensure optimal stock cover across all SKUs and guarantee seamless order delivery to our international community.
• Team Leadership: Support, coach, and develop 1–2 Ecommerce Executives, fostering a supportive environment where they can learn and manage day-to-day site merchandising and trading activities.
• Cross-Functional Collaboration: Work closely with the UK D2C team and wider global functions (Marketing, Customer Service, and Supply Chain) to ensure a cohesive, efficient, and integrated online presence.

What You Will Bring

• Proven Track Record: A minimum of 4 years of experience in e-commerce, with a demonstrable history of delivering commercial results – ideally across international markets.
• Platform Expertise: Strong knowledge of e-commerce platforms, with Shopify experience highly preferred. Proficiency in digital analytics tools (such as Google Analytics) is essential.
• Commercial Acumen: A deep understanding of the digital marketing funnel and the specific levers required to optimise user journeys across paid, search, and social channels.
• An Analytical Mindset: Highly detail-oriented and data-driven, with practical experience in website operations, digital merchandising, and conversion rate optimisation.
• Agility: The ability to prioritise effectively, take immediate ownership of projects, and thrive within a fast-paced, ambitious business environment.

About Us

Founded in 2009 by UK scientists and brothers, Elliot and Daniel Isaacs, we are a British, B Corp™ certified dermatological skincare brand, globally renowned for our age-defying heroes that deliver results without compromise.

Our mission is to simplify the route to great skin through the highest quality, most efficacious and trusted products on the market. All this is underpinned by our pioneering CSA Philosophy® of vitamin C plus sunscreen by day, and vitamin A (retinoids) by night which addresses 90% of anti-ageing skincare needs to deliver more youthful-looking skin.

Culture & Benefits

We are fuelled by our commitment to sustainability, quality, efficiency, and an unwavering passion for our customers. Championing solutions-focused thinking, we possess a purpose-driven mentality and strive to work with integrity and agility, always. We are collaborative go-givers; our diverse talents work cross-functionally and we achieve more together. We are proud to do everything in-house, challenging the norm and pushing the boundaries of possibility. It’s just who we are!

Some of the perks of being part of the Medik8 team include:

• 25 days holiday + bank holidays
• Flexible & Hybrid working
• Private Medical Insurance + Mental Health support
• Employee Assistance Program (EAP)
• Annual Performance Bonus
• Long Service Awards
• 75% discount + Annual Product Allowance
• Flexible Career opportunities
• Up-skilling support + regular Lunch & Learns
• 2 Volunteering days per year
• Matched Charitable Giving Scheme

Want to do a little more research before you apply?

Head over to our main careers page to find out more about the team and our values. You can also find out more about us on LinkedIn, Glassdoor & Instagram.

At Medik8, we believe that diversity within our workplace drives innovation. We celebrate multiple backgrounds, cultures, approaches and points of view, and believe that when people feel respected and included, they can truly flourish. We’re committed to advancing equal opportunities and we’re dedicated to building a workforce as diverse as our consumer base, creating a multifaceted, equitable and inclusive culture and allowing all colleagues to bring their whole selves to work.

Our DE&I ethos also flows through our recruitment process. Studies have found that minority groupings tend to apply for roles only when they meet 100% of the role requirements, in comparison to non-minority grouping tend to apply when they meet only 60% of the role requirements (Hewlett Packard ). The requirements listed in our job descriptions are guidelines, not hard and fast rules, so if you think you meet 60+ of the role spec and are passionate, excited & feel like you have the potential to fulfil the rest – then we want to hear from you!