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SCOTTISH GENOMICS NETWORK LABORATORY Healthcare Science Support Worker Higher LevelAberdeen laboratoryApplications are invited for the post of a full-time (36 hours per week), Band 3, Healthcare Science Support Worker Higher Level, in the in the Aberdeen Genetics and Molecular Pathology Laboratory a UKAS accredited member laboratory of the Scottish Genomics Network, funded by the National Services Division.We are looking for enthusiastic individuals with appropriate qualifications and experience to join our sample reception team. Applicants should have education/experience to Vocational Level 3 or equivalent level of knowledge; knowledge of routine and non-routine healthcare science duties; proficiency in computer and keyboard skills. Applicants should also have experience in a range of administrative procedures. Good communication, telephone skills and the ability to demonstrate attention to detail are essential. Experience with computer databases, patient registers and hospital record systems, and in a clinical laboratory environment would be advantageous, as would a willingness to learn new procedures and protocols.Please note this is a laboratory-based post not a patient-facing role of Healthcare Support Worker.The post-holder will be a member of the laboratory sample reception team, and be responsible for, routine and non-routine administrative duties including handling, receipt and dispatch of a range of patient samples, and data entry into the laboratory databases. The post-holder will also deal with telephone queries from users, and provide general administrative support and perform basic laboratory duties.There will be considerable interaction with technologists and scientists within the department.The shift pattern for this post is Monday to Friday 9.00am to 5.00pm.Informal enquiries can be made to Silvia Borras – Posts close at midnight on the indicated date unless the advert states otherwise. Post may close early due to volume of applications.NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.Additional Information For CandidatesAI-generated content for the completion of Supporting Statements may lack specificity and fail to address key criteria outlined in the job description. Personalisation is essential to convey individual skills, knowledge, and experiences effectively.As a disability confident employer we are committed to ensuring our recruitment processes are inclusive and accessible to all. If you need us to make any adjustments during the recruitment process, please let us know by contacting our recruitment team at the earliest opportunity. Email us at gram.recruitment@nhs.scot.Shortlisted candidates will be invited to attend the interview in person. Alternative arrangements or adjustments will be considered in the event there are circumstances that may prevent candidates attending in person to ensure it is inclusive and accessible to all.You should apply for this post by completing the application process on Jobtrain.DO NOT upload a CV as this will not be used for short listing purposes.Posts close at midnight on the indicated date unless the advert states otherwise. Post may close early due to volume of applications.For help to complete an application on Job Train please follow this link:To View Our Accessibility Statement, Please Follow This LinkPlease note that our correspondence method is by e-mail, therefore please ensure you enter your email address accurately.Please ensure that the address you provide on your application form is your current place of residence for your present workplace, and that your identification confirms this address.Please check your e-mail regularly (including junk folders) and also your Jobtrain account for updates.Please contact Jobtrain Candidate Support Hub – for advice and support with any system issues.We recommend using the Internet Browser “Google Chrome” or “Microsoft Edge” when using Jobtrain.Once you have submitted your application form you will be unable to make any amendments.Some of our vacancies are for internal candidates only. If you are a member of staff, please ensure you update your Jobtrain profile to reflect that you are employed by NHS Grampian.Please note – If this post operates within Aberdeen City Low Emission Zone, you will be responsible for all costs associated with entering.**NHS Grampian forms one of the fourteen regional health boards of NHS Scotland and is responsible for providing health and social care services to a population of over 500,000 people living in Aberdeen, Aberdeenshire and Moray.As a board we strive to ensure the environment is conducive to nurturing a positive culture, supported and delivered through our NHS and Social Care values.