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Company DescriptionJob DescriptionOur EMEA Sales team drives growth and operational excellence across key online marketplaces in Europe and the UK. The Assistant Marketplace Accounts Representative supports the Senior Marketplace Account Manager and the wider Sales team with marketplace operations, product onboarding, commercial analysis, and ad-hoc sales team support.This role ensures products, imagery, and content are accurately set up across marketplaces, providing operational and analytical support to maximise sales performance. The role works closely with cross-functional teams, including Buying, Marketing, Supply Chain, and Operations, to deliver a seamless marketplace experience, with a focus on EU partners.This role is based at our EMEA Home Office, London, England.What Will You Be Doing?Role Structure50% Sales Admin Support50% Marketplace & Digital Account OperationsA significant component of this role will be order uploading, orderbook accuracy, and cross-functional coordinationSales Administration Support:Managing and maintaining order trackers through ExcelDrive performance across order upload accuracy, order fulfilment, service levels, and data integrityOversee order uploads (manual/system-based)Support Sales team with credit notes/checking order discrepancies and following up any discrepancies: cancellations, pricing changesAct as escalation point for operational and partner issuesEnsure pricing, VAS, and customer data are accurateMarketplace:Own product data and digital assets using our PIM system, ensuring smooth and timely marketplace launchesManage and maintain the in-season Product Launch Tracker, liaising with stakeholders to meet deadlines and update launch informationConduct daily site checks to ensure product data, pricing, and assets are live and meet brand standards; liaise with marketplace partners to correct issuesManage the Marketplace Forward Planning Calendar and track partner promotional activitySupport seasonal launches, range updates, and operational execution for EMEA marketplace accountsProvide ad-hoc support to the wider Sales team, including reporting, administrative tasks, and non-marketplace initiativesAssist in projects across the EMEA Sales function to ensure smooth operationsWhat Do You Need To Bring? Highly organised with excellent time-management skills and strong attention to detailAbility to prioritise and manage multiple tasks in a fast-paced environmentComfortable adapting to changing priorities and new processesStrong excel capabilityExperience working in cross-functional teamsStrong written and verbal communication skillsThrives in a “start-up” style environment with frequent changeMotivated by business growth and profitabilityCurious and proactive problem-solver1+ years’ experience in relevant roles (e-commerce, digital operations, sales support, merchandising support)Eager to learn and grow in a commercial and digital environmentOur Company Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs.The company operates a family of brands, including Abercrombie & Fitch, YPB, abercrombie kids, Hollister and Gilly Hicks, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates over 750 stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com, and hollisterco.com.At Abercrombie & Fitch Co., we lead with purpose and always put our people first. We’re proud to offer equitable compensation and benefits, including flexibility and competitive Paid Time Off, as well as education and engagement events, including various Associate Resource Groups, volunteer opportunities and additional time off to give back to our global communities.Benefits & Perks As an Abercrombie & Fitch Co. (A&F Co.) associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F Co. is committed to providing competitive and comprehensive benefits that align with our company’s culture and values, but most importantly – with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward:Incentive bonus programAnnual companywide review processMedical, dental and vision insuranceLife and disability insuranceAssociate assistance programPaid parental and adoption leaveAccess to fertility and adoption benefits through CarrotAccess to mental health and wellness app, HeadspacePaid time off and one paid volunteer day per year, allowing you to give back to your communityWork from anywhere (Mondays and Fridays are “work from anywhere” days for most roles and six work from anywhere weeks per year)Seven associate wellness half days per yearMerchandise discount on all of our brandsOpportunities for career advancement, we believe in promoting from withinAccess to multiple Associate Resource GroupsGlobal team of people who will celebrate you for being YOU!Additional InformationABERCROMBIE & FITCH CO. IS AN EQUAL OPPORTUNITY EMPLOYERAdditional InformationABERCROMBIE & FITCH CO. IS AN EQUAL OPPORTUNITY EMPLOYER
