Health Care Support Worker – OOH services Full Time NEW

NHS Greater Glasgow and Clyde (NHSGGC) is one of the largest healthcare systems in the United Kingdom, employing approximately 40,000 staff across a wide range of clinical and non-clinical professions and roles. We deliver acute hospital, primary, community and mental health services to a population of over 1.15 million people, and to a wider population of 2.2 million when regional and national services are included.We are seeking a compassionate and reliable Health Care Support Worker (HCSW) to join our Out of Hours service, providing high-quality care and support to patients outside of normal working hours. This is a vital role supporting clinical staff and ensuring patients receive safe, person-centred care when they need it most. The role involves supporting patients in a fast-paced and sometimes unpredictable environment, where strong communication, adaptability, and a calm approach are essential.You will be responsible for providing hands-on care, assisting with clinical duties, and responding appropriately to patient needs, escalating concerns to clinical staff when necessary. The post will require regular driving, including travelling between patients homes over a vast geographical area and accompanying clinicians on home visits. You may also be required to work independently or as a lone worker, particularly during community-based shifts. Confidence in lone working, sound judgement, and adherence to lone worker policies and safety procedures are essential for this role.The RoleThe District Nursing Service operates an open access policy delivering care to patients who are housebound or who have a nursing need which makes a home visit more appropriate, or within a clinic setting.The District Nursing Service will undertake case management, skilled clinical interventions which encompass a broad spectrum of technical expertise, health education and health promotion. in order to rehabilitate or promote and maintain independent living for patients and support carers.No Band 2 roles are eligible for sponsorship under the or routes. For Band 3 roles, only posts of 32 hours per week or more may meet eligibility. NHS Greater Glasgow and Clyde (NHSGGC) cannot provide a Certificate of Sponsorship (CoS) for roles that do not meet these criteria, and applications requiring sponsorship will not be considered.Duration, Location, and Working Pattern: This is a permanent post based at Barron street, G4 9XG.The shift pattern is 5:30-9:30pm various to meet service needs and demands.Please note the salary is Pro Rata for part time hours.Key ResponsibilitiesThe post holder will support the nursing team to deliver effective patient care within a community setting. Daily workload will be varied with a range of delegated nursing activities.The post holder works mainly without direct supervisionAssist patient with personal hygiene and toiletingInstil eye dropsAssist with the collection of specimensApply simple dressingsAssist the nursing team in the care of patients with palliative care or patients requiring complex care needs Knowledge, training, qualifications and/or experience required to do the job: (Insert essential and desirable criteria here)SVQ Level 3 in Healthcare or equivalent experienceAbility to work with people and as part of a teamAbility to work without direct supervision.Good communication skills both written and verbal.Full drivers licence is desirable What We OfferWe offer a wide range of supportive policies designed to enhance your employee journey, including a comprehensive Employee Assistance Programme, Cycle to Work Scheme, bursary scheme and extensive learning and development opportunities.As an NHS Scotland employee, you will be entitled to:A minimum of 27 days annual leave, increasing with length of service, plus public holidaysMembership of the NHS Pension Scheme, including life insurance benefitsSalary Sacrifice Car Benefit Scheme Development opportunities including study bursaries, e-learning and classroom-based coursesEnhanced pay for working public holidaysNHS discounts on a wide range of goods and servicesConfidential employee support and assistance, including counselling and psychological therapiesInterested?If you would like to find out more, we would love to hear from you.Laura Galbraith, Senior Nurse Manager, 07971038120, Laura.Galbraith3@nhs.scotDetails on how to contact the Recruitment Service and the Recruitment Process:This post may close early due to the volume of response. Please submit your application form as soon as possible.AI tools like ChatGPT or Copilot can be great for planning and preparing your application, but your answers must be your own.Show us the real you: Your application should reflect your skills, experience, and motivations authentically.Use AI wisely: It’s fine to use AI for ideas or to check spelling and grammar, but don’t let it write your answers.Why this matters: Applications that rely on AI-generated content may be withdrawn. By applying, you confirm your responses are based on your own knowledge and achievements.Tip: Think of AI as a helper, not a substitute. We want to understand you, not an AI tool.NHS Greater Glasgow and Clyde (NHSGGC) recognises the importance of work-life balance and is committed to offering a range of flexible working options where service needs allow. For roles where less than full-time hours can be accommodated, and where the tenure is listed as “various”, we encourage applications from individuals seeking flexible working arrangements. Flexible working will be included as a topic for discussion during the recruitment process.NHS Greater Glasgow and Clyde encourages applications from all sections of the community. We are committed to promoting equality, diversity and inclusion and are proud of the diverse workforce we employ.By signing the Armed Forces Covenant, NHSGGC has pledged its commitment to being a Forces Friendly Employer. We welcome applications from across the Armed Forces Community and recognise military skills, experience and qualifications throughout the recruitment and selection process.For application portal or log-in issues, please contact the in the first instance.