Meetings, Conference and Events Operations Coordinator, Full Time

WELCOME TO A WORLD OF OPPORTUNITIES AT THE UK’s #1 GREAT PLACE TO WORK 2026, AS VOTED BY OUR TEAM MEMBERS!A new era begins at the London Hilton on Park Lane.Located in the heart of Mayfair, London Hilton on Park Lane was the first Hilton to open within the UK and is close to all that London has to offer. Soaring high above Park Lane, the hotel is famed for its unparalleled five-star luxury. With 453 spacious guest rooms, including 56 suites and a Presidential Suite, there is something for all.2023 was the hotel’s 60th anniversary, which has seen the refurbishment of Executive rooms and suites as well as a re-development of the lobby level, including a brand new restaurant and bar.BenefitsAnnual Salary of 27,966 plus service charge28 days paid holiday increasing with serviceExclusive high-street discounts through Perks at Work portalIndustry-leading Team Member discounts on hotel stays for you, your family and friendsAccess to leadership and development programmes through Hilton UniversityExceptional Career opportunities and wellbeing programmes to help you thrive in the workplaceReward programmes, incentives and team member recognition, as well as long service awards50% off in Hilton restaurants and bars (subject to individual outlets)Refer a Friend SchemeUniforms provided and laundered complimentaryFree meals on shiftWhat will I be doing?As a Meetings, Conference and Events Operations Coordinator, you are responsible for coordinating set-ups and seating as well as managing queries to deliver an excellent Guest and Member experience. A Meetings, Conference and Banquet Operations Coordinator will also be required to contribute to reaching departmental targets. Specifically, you will be responsible for performing the following tasks to the highest standards:Welcome guests in a polite and friendly mannerCoordinate seating for customersUp-sell with latest departmental incentivesManage Meetings, Conference and Banquet set-upsEnsure guests are billed accuratelyFollow cash handling proceduresManage guest queries in a timely and efficient mannerStrive to achieve departmental targets as part of the teamEnsure cleanliness of work areasComply with hotel security, fire regulations and all health and safety legislationComply with local licensing lawsAssist other departments wherever necessary and maintain good working relationshipsBe environmentally awareWhat are we looking for?A Meetings, Conference and Events Operations Coordinator, serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:Positive attitudeGood communication skillsCommitted to delivering high levels of customer serviceExcellent grooming standardsFlexibility to respond to a range of different work situationsAbility to work on your own or in teamsIt would be advantageous in this position for you to demonstrate the following capabilities and distinctions:Food and Beverage and/or industry experienceExperience with cash handlingKnowledge of Food Hygiene RegulationsEVERY JOB MAKES THE STAY.At Hilton, It Matters Where You Stay, but The Stay is only one side of the story.We know it takes hundreds of jobs to create unforgettable experiences for our guests – and behind every job, there’s an extraordinary person working to make each Stay magical. That’s why at Hilton, Every Job Makes the Stay.Find out more about all our brands and hotels – Hilton Brands | Global Hospitality CompanyScheduleFull-timeBrandHilton Hotels & ResortsJobCatering and Event Services