Assessment and Support Officer Full Time

The Role and About the Person you are looking for:

We have a vacancy for a part time Assessment and Support Officer within our busy Choice Based Lettings team.

As an Assessment & Support Officer you will:

• Verify and assess housing register applications in line with the Councils Lettings Policy.
• Deal with customer enquiries
• Work closely with colleagues and partners

We are looking for someone who is:

• Personable with exceptional customer service skills
• Has strong administrative skills.
• Motivated and committed to achieving positive outcomes

If you are interested in developing a career in local government or looking for a new role and meet the person specification we would like to hear from you.

An Enhanced DBS check is required for this post.

What we can offer:

• A variety of learning and development opportunities via a range of sources and methods
• Access to the highly valued Local Government Pension Scheme (LGPS)
• Additional Voluntary Contribution (Shared AVC) Scheme
• Agile and Flexible working
• Annual leave purchasing scheme
• Annually negotiated pay and award progression
• Confidential advice and support via an Employee Assistance Programme
• Cycle to Work Scheme
• Family friendly policies
• Flexible Bank Holidays
• Free swimming at CCC swimming pools
• Generous annual leave allowance 25 days’ per annum, rising to 30 days’ after five years continuous service; plus 8 days public holidays (pro rata for part time)
• Gym Memership salary sacrifice scheme
• Home & Electronics salary sacrifice scheme
• Lifestyle Savings with over 750 discounts from the UK’s leading retailers, restaurants, supermarkts, attractions and more
• Professional Membership Fees paid for, dependent on role
• Relocation Assistance may be payable in approved cases
• Staff reward and recognition framework- including annual staff awards ceremony
• Subsidy for public transport
• Your Care dynamic wellbeing platform

Hours: This is a part time role, for 18.5 hours per week.

Working Pattern: To be agreed with successful candidate

Contract: Permanent

Salary: £29,540 – £32,061 per annum (City Pay Band 3), pro rata for part time.

Location: This is flexible – working in Cambridge on site or at one of our offices or working from home. You will be able to balance your work location accordingly.

More Information:

You can click on the links here to find out more information about Staff Pay and Benefits, Working for the Council, our Values & Behaviours, Equality & Diversity in Recruitment or Our People & Culture Strategy.

If you would like an informal chat, please contact Dawn Hutchings on 01223 458656 or email Dawn.Hutchings@cambridge.gov.uk

Application Process:

To be considered for this role, Click ‘Apply Online’ and submit an application.

If you are an internal candidate you can apply by logging in to your Employee Self-Serve (ESS) and access the ‘Useful Links’ (top right of the dashboard, under the person icon) and click on ‘CCC Job Opportunities’.

Cambridge City Council is an Equal Opportunity employer and embraces diversity, creating an inclusive environment for all employees.