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L&D Administrator and Scheduler (Part Time 16hrs per week 10am – 2pm)
(Mon – Fri with an assigned day off)
Salary – Full time equivalent £22,962pa pro rata
We are seeking a highly organised and proactive L&D Administrator and Scheduler to support the delivery of high quality learning and development across Advice Direct Scotland. This is an exciting opportunity to play a key role in ensuring our training programmes run smoothly, efficiently and to the highest standards — enabling colleagues and partners to deliver real social impact.
This role offers a highly competitive salary alongside an exceptional 4 day working week, giving you meaningful work and genuine work–life balance.
About us
Advice Direct Scotland (ADS) is Scotland’s national advice service, providing free, practical, and impartial advice to people across Scotland on issues including consumer rights, energy, debt, housing, and more.
Our mission is simple: to ensure that everyone in Scotland has access to the support they need, when they need it.
We are a modern, digital-first, omni-channel organisation, delivering advice and support through telephone, webchat, email, SMS, social media, and self-service digital tools. This innovative model allows us to reach people in the way that suits them best, ensuring accessibility, speed, and impact.
What we offer
• FTE Salary of £22,962 pa pro rata
• 16 hours (10am – 2pm) over a 4 day working week
• 30.5 days annual leave pro rata, enabling excellent work–life balance
• 8% employer pension contribution
• Life Insurance for added peace of mind
• Cycle to work scheme
• EAP and Wellbeing Support
• Fresh fruit and snacks
• Company events
• Company sick pay
• Reward and benefit programmes
About the Role
As L&D Administrator and Scheduler, you will be responsible for the end to end coordination, administration and scheduling of all learning and development activity across Advice Direct Scotland.
You will ensure that all internal and external training programmes are planned effectively, delivered on time, fully resourced and accurately recorded. You will play a central role in creating a seamless and professional experience for learners, trainers and stakeholders.
You will maintain oversight of training calendars, coordinate logistics, manage communications and ensure all training activity is compliant and fully auditable. Your work will directly support the delivery of training that enables our organisation to meet its strategic goals and continue supporting people across Scotland.
What you need to succeed
Educated to SCQF Level 4–5 or equivalent experience, you will bring proven experience in an administrative, coordination or scheduling role, ideally within a fast paced or service delivery environment.
You will have strong organisational and planning skills, with the ability to manage multiple priorities and deadlines while maintaining exceptional attention to detail. Experience coordinating diaries, events or training schedules involving multiple stakeholders is essential.
You will be confident coordinating logistics, managing training records and ensuring accuracy in all documentation. Strong written and verbal communication skills are key, alongside the ability to work collaboratively with internal teams and external partners.
Experience using Microsoft Office applications (Outlook, Excel, Word, Power Point and Teams) is essential, and knowledge of Learning Management Systems or training environments would be beneficial.
You will be proactive, reliable and adaptable, with a customer focused and professional approach. A strong understanding of confidentiality, alongside the ability to work both independently and as part of a wider team, is essential.
Equality and inclusion
We’re proud to be a Disability Confident Employer and we welcome applications from all backgrounds and communities.
If you require adjustments or alternative ways to apply, please let us know — we’re happy to help.
How to Apply
Please submit your CV and a covering letter detailing your relevant experience and what you would bring to the role to recruitment@advice.scot
