Casual Retail Store Assistant (Sunderland FC) Full Time

Calling All SAFC Fans !!!

Are you looking at making extra money while working in premises of your beloved football club?

Join our team as a Casual Retail Store Assistant and be part of the action taking place in SAFC !!!

Role Purpose

Casual Retail Store Assistant are responsible for carrying out the front-line selling effort, driving sales revenue for the organization, creating the ultimate experience for our fans, as well as maintaining excellent retail standards through the back-of-house operations.

Casual Retail Store Assistant will drive results through effective communication and a demonstrated ability to work as a member of a winning team!

Casual Retail Store Assistant will usually be expected to work a part-time schedule which can include days, nights, and weekends.

Responsibilities

• Greet fans and ask questions to help make their shopping experience an enjoyable one
• Make recommendations based on observations and conversations with fans
• Help execute a brand connection by ensuring fans enjoy a seamless shopping experience
• Maintain sales floor and/or stockroom standards with an eye to detail
• Process sales transactions via the Fanatics Point of Sale System (POS)
• Housekeeping, cleanliness, and general standards
• Maintain the highest standards of professionalism and customer service to ensure the Fanatics Brand and Team/League are always positively represented
• Perform additional responsibilities as directed by the management team

Experience & Knowledge

• Past experience working in retail or sales preferred
• Ability to work independently and responsibly in a fast-paced environment
• Availability to work extended hours on game days and during events

Job Knowledge, Skills And Abilities

• Possess a fun, professional demeanour
• Demonstrated ability to build product knowledge of Team/League inventory
• Demonstrated ability to work as a member of a team in fast-paced environments, servicing a diverse fan base
• Ability to maintain high standards of organization and cleanness
• Proven ability to overcome obstacles while maintaining a positive, can-do attitude
• Strong verbal communication skills

The job duties list is not exclusive nor exhaustive and the post holder will be required to undertake such tasks as may reasonably be expected within the scope /level of the role.

About Us

Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect, and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores. Our more than 22,000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally.

About The Team

Fanatics Commerce is a leading designer, manufacturer, and seller of licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods. It operates a vertically-integrated platform of digital and physical capabilities for leading sports leagues, teams, colleges, and associations globally – as well as its flagship site, www.fanatics.com.

Fanatics Commerce has a broad range of online, sports venue, and vertical apparel partnerships worldwide, including comprehensive partnerships with leading leagues, teams, colleges, and sports organizations across the world—including the NFL, NBA, MLB, NHL, MLS, Formula 1, and Australian Football League (AFL); the Dallas Cowboys, Golden State Warriors, Paris Saint-Germain, Manchester United, Chelsea FC, and Tokyo Giants; the University of Notre Dame, University of Alabama, and University of Texas; the International Olympic Committee (IOC), England Rugby, and the Union of European Football Associations (UEFA).

At Fanatics Commerce, we infuse our BOLD Leadership Principles in everything we do:

• Build Championship Teams
• Obsessed with Fans
• Limitless Entrepreneurial Spirit
• Determined and Relentless Mindset