Customer Service Representative with Construction Office Experience Full Time

Benefits

• Bonus based on performance
• Flexible schedule

Are you Enthusiastic, Confident, a Team Player and exceedingly Polite and Cordial? Do you have a passion for Customer Service?

Then we are looking for you!!!

Ace Handyman Service of South Central PA is looking for a team member in Harrisburg and Lancaster.

Here is just some of what we have to offer:

• Competitive pay ranging from $37,400 to $45,760
• Vacation
• Performance bonuses
• Flexible scheduling
• Advancement and growth opportunities
• Regular pay reviews
• Plus more!

Job Responsibilities

• Answering phones and providing excellent customer service with some outbound calling
• Coordinating the schedule and material ordering for multiple craftsmen and projects
• Utilizing our dispatching & schedule management software
• Returning customers calls as needed and following up with past customers
• Performing paperwork and filing duties
• Assist in solving operational logistics to ensure a smooth customer journey

Job Requirements

• High school diploma or GED
• 3-5 years of administrative assistant/scheduling experience
• Strong customer service skills
• Comfortable with sales
• Adaptive to technology
• Excellent office management skills
• Solid typing skills
• Great multitasking and prioritization skills
• Exceptional communication skills
• Sales and/or Marketing – a basic understanding of sales and marketing and the differences between the two
• QuickBooks Online or other accounting knowledge, a plus
• Customer-facing experience, a plus

Build a fun and rewarding career with an industry leader!

Bring your questions. Meet with us. We look forward to meeting you.

Compensation: $18.00 – $25.00 per hour

The 800+ Craftsmen who represent our Brand are the heart and soul of our turn-key, white-glove home repair, maintenance, and improvement service. They are skilled and experienced in many trades, but their professionalism and attention to detail is what sets them apart from others who work in the industry.

Most of the projects completed are for Repeat and Referral Customers—folks truly appreciate our high level of service, and they often request additional work by asking for particular Craftsmen by name. If you take great pride in your skills and abilities and wish to join a proven, winning TEAM, please apply to the position(s) available by selecting “Show Me All Jobs” above.

Ace Handyman Services is a franchise network of Independently Owned and Operated Franchises. Your application will go directly to the franchise owner, and all hiring decisions will be made by the management of that franchise. All inquiries about employment at this franchise should be made directly to the franchise owner, and not to Ace Handyman Services Corporate.

Ace Handyman Services Craftsmen are empowered and given much more flexibility than others in our industry. For example, they are in charge of their own job sites, and given the freedom to interact directly with Homeowners and Property Managers to suggest work that will improve safety, preserve their largest investment, and truly help them to love their homes and commercial buildings.

Ace Handyman Services’ work itself is often indoors in temperature-controlled environments, and is primarily of lighter-duty than new construction projects. There are Franchise Owners and Office Managers to assist with the day-to-day operations and administrative side of the business allowing our Craftsmen to focus on the tasks at-hand and provide our customers with professional services that delight our customers. Our Franchise Owners are successful, business-savvy individuals, who are ethical and treat their Staff like Family. The safety and well-being of TEAM members is a top priority. Many of our Craftsmen are former business owners themselves and after working for an Ace Handyman Services local office, even for a short time, they have no desire to be out on their own or operating their small businesses any longer.