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Location: Silverdale Holiday Park
Who Are We Looking For?
We’re looking for a enthusiastic, friendly individual to join our team as Holiday Sales Advisors / Receptionist. This role is perfect if you enjoy working in a lively environment and want flexible shifts including evenings and weekends. Join one of the North West’s leading family-owned holiday park groups and help us deliver exceptional experiences to our guests, owners, and visitors.
Is This Role for You?
If you love providing excellent customer service, enjoy welcoming people with a smile, and thrive in a busy, varied role, this could be the perfect opportunity. At Holgates, we value passion, dedication, and teamwork. Many of our colleagues have grown their careers within the company, benefiting from personal and professional development opportunities.
Key Responsibilities
- Welcome guests, owners, and locals with a friendly and professional approach.
- Handle bookings, amendments, and enquiries efficiently using our internal systems.
- Communicate clearly with customers via email, phone, and in person.
- Liaise with housekeeping and park wardens to ensure smooth check-ins and check-outs.
- Assist with sales by offering extras, upgrades, or additional nights where appropriate.
- Manage owner bookings, group bookings, and seasonal touring bookings.
- Operate internal systems to process payments, owners requests, gas orders, swimming tickets, and other transactions.
- Maintain high standards of personal appearance and uphold our park’s 5-star service expectations.
- Support with admin tasks and ad-hoc duties to keep the park running smoothly.
Benefits
- Uniform provided
- Complimentary tea, coffee, and soft drinks while on duty
- 50% off our restaurant menu for you and your immediate family*
- Free gym membership for you and your spouse*
- Free use of our leisure facilities for you and your immediate family*
- 20% discount on holidays booked at any of our 6 Holgates parks or Cottages *
- Terms and conditions apply
Reporting To
Bookings Manager
Hours
32 Hours per Week Monday to Sunday, Evening & Weekend working is essential
How Do I Apply?
Click the link to submit your details and CV, or contact Stacey Lindeque on 01524 701508 to discuss this role in more detail.
