ASHP Engineer Full Time NEW

Excellence is not just an expectation, it’s our standard. With a driven team of nearly 600 professionals, we are at the forefront of providing stellar asset and energy services across the UK. Our mission is simple yet powerful: to elevate the quality of life in the communities we serve by innovating and improving the spaces where people reside, work, and gather.

We are looking for skilled and dedicated ASHP Engineers to join our operations in Reading

In this role, you will be at the forefront of modern heating solutions, managing installations, repairs, and maintenance across renewable technologies and eco-friendly systems.

If you are a logical thinker with a passion for first-class customer service and a “first-time fix” mentality, we want to hear from you.

Key Responsibilities

• Performing installations and repairs on heating, ventilation, and renewable technologies.
• Conducting detailed surveys, recording safety-critical data (flows, temperatures, and settings), and identifying non-compliant issues.
• Maintaining van stock to ensure high “First Time Fix” rates and coordinating with the office for parts procurement.
• Adhering to company complaint procedures, documenting any property damage via photos/reports, and acting with a duty of care toward vulnerable tenants.
• Managing real-time job updates, including timestamps for arrivals, job completions, and detailed return-work notes.

Requirements: What You’ll Bring

Technical Competencies:

• Demonstrable success in similar role
• Strong knowledge of renewable technologies and eco-friendly installations.
• A solid foundation in all domestic hot water systems and the ability to diagnose complex faults.
• G3 Unvented competency is essential.
• Proficiency in fault finding and the expert use of a multi-meter.
• An innovative approach to troubleshooting and a logical mindset.
• Excellent communication skills with the ability to work independently (lone working).
• A commitment to taking responsibility and learning from every challenge.
• A belief in unity and working collaboratively to solve customer challenges.

Package

• Highly competitive base salary plus excellent + OTE
• Company van and fuel card.
• 29 days annual leave (includes statutory bank holidays and Christmas/New Year closure).
• Employer-contributed pension scheme
• Enhanced Maternity/Paternity leave, Flexible Benefits (Bike to Work, Health Shield care plan), and Employee Assistance Program.

Diversity and Inclusion at Sureserve Energy Services UK

Sureserve is proud to be an equal opportunity employer, deeply committed to creating a diverse and inclusive environment. We encourage applications from all backgrounds and do not discriminate on the basis of race, ethnicity, religion, gender, gender identity or expression, sexual orientation, age, disability, or veteran status.

If you require adjustments during the recruitment process to enable you to perform at your best, please contact SESUKHR@sureserve.co.uk.

Application and Next Steps

All successful candidates will be subject to our employment eligibility, right to work, and criminal reference checks before starting work with us.