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Full job description
We currently have an exciting opportunity for a Hotel Receptionist to join our team based at Forest Lodge Hotel in Lyndhurst. Joining us on a full time, permanent basis you will receive a competitive salary of up to £26,346.80 per annum, depending on experience.
At New Forest Hotels our purpose is to enrich the lives of those within our community by providing the best New Forest Hospitality. Our vision is realised through creating a warm, sincere environment where everyone can connect, be creative and thrive. Our venues are beautifully individual, each with a unique story that makes us more than ordinary and enables us to provide truly magical experiences for our guests that are enhanced and matched to our surroundings.
As a collection of hotels, we provide our teams with the opportunity to work across our venues giving everyone the chance to develop themselves both professionally and personally. All we ask is that our people have the right mind-set which is highlighted in our core values:
Be BRAVE, take ownership
Collaborate together as a TEAM
Develop, NURTURE and care
Be OPEN and communicate honestly
Benefits of joining us as our Hotel Receptionist:
- 28 days holiday per year, plus a duvet day on your birthday (contracted roles only)
- Fantastic career development and training opportunities
- Free staff parking
- Hospitality Action Wellbeing EAP, TiPJAR (from November 2025)
- Discounts to local attarctions and across our Collection
As our Hotel Receptionist you will need:
- A confident telephone manner
- Motivation towards meeting set targets and goals
- A practical and confident approach to problem-solving
- A strong work ethic and willingness to learn
Our ideal Hotel Receptionist will:
- Be full of energy and enthusiasm with a personality to match
- Be passionate about hospitality and delivering an exceptionally high standard of service to customers
- Be available to work up to 40 hours per week including evenings, weekends and bank holidays
- Have your own transport as public transport links are limited
Are you the one?
Do you have the skills and experience and want to join a community who take conscious actions, with natural spirit and are story tellers, creating enriching experiences for our guests? Then click apply today! We’d love to hear from you.
Our venues are remote in location – we ask that before you apply you make yourself familiar with the location and have an understanding of how you might travel to us, please note public transport links are limited and our shift patterns vary.
Due to the high volume of applicants that we receive, we are not able to get back to every candidate. Therefore, if you have not heard from us within 2 weeks of submitting your application, please assume you have been unsuccessful on this occasion.
