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Job TypeFull-timeDescriptionPelvic Rehabilitation Medicine OverviewPelvic Rehabilitation Medicine (PRM) is a physician-led specialty health care organization whose purpose is to provide evidence-based, individualized treatment services for those suffering with chronic pelvic pain. Physicians utilize the entire range of safe and effective techniques, modalities, and treatments to greatly reduce pelvic pain and discomfort. Pelvic Rehabilitation Medicine has positioned itself at the center of the pelvic pain ecosystem. They are nationally recognized experts dedicated to reducing the number of people suffering from this affliction.Pelvic Rehabilitation Medicine was formed in 2017 and is headquartered in West Palm Beach, Florida. Since its inception PRM has experienced rapid growth and routinely attracts patients from across the US and internationally. Pelvic Rehabilitation Medicine’s fast-paced success has led to expansion into multiple cities across the country, bringing physiatry care to those suffering from chronic pelvic pain.Position SummaryThe Medical Records Specialist is responsible for obtaining, organizing, tracking, maintaining, and distributing medical records for approximately 15 surgeons nationwide. This role supports timely patient care, consultations, imaging reviews, and surgical planning by ensuring all required records and provider documentation are completed accurately and efficiently.This position requires strong organizational skills, attention to detail, follow-through, and the ability to manage high-volume administrative tasks independently in a remote work environment.Key ResponsibilitiesRequest and obtain outside medical records from hospitals, physician offices, imaging centers, laboratories, and surgical facilitiesSend medical records to requesting offices, facilities, providers, and other authorized parties as neededContact patients to coordinate medical record release forms and required documentationSend, receive, and track HIPAA-compliant authorization formsMaintain accurate tracking systems for pending and completed records requestsFollow up on outstanding records requests in a timely and consistent mannerUpload and organize medical records within the electronic medical record systemMonitor surgeon encounters, chart notes, operative reports, and documentation within eClinicalWorks to ensure records are completed, locked, signed, and distributed in a timely mannerCommunicate record status updates with providers, surgical coordinators, and administrative staffPrioritize urgent requests related to consultations, imaging reviews, and surgeriesMaintain compliance with HIPAA and confidentiality standardsPerform additional administrative and medical records-related duties as assignedRequirementsEducation & ExperiencePrevious experience in medical records, healthcare administration, or medical office operations preferred Experience obtaining records from outside facilities and hospital systems strongly preferred EMR experience preferred; eClinicalWorks experience is a plusSkills & CompetenciesStrong organizational, multitasking, and follow-up skillsExcellent written and verbal communication skillsAbility to work independently and manage responsibilities remotelyStrong attention to detail and ability to meet deadlinesWorking knowledge of HIPAA regulations and medical release procedures requiredAbility to multi-task in a fast-paced environment with fluctuating priorities and deadlines.Ability to work without direct supervision and efficiently manage tasks and time. Salary Description$19 – $23 per hour
