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📍 Location: London / UK 🏢 Department: OperationsWe’re now looking for an experienced General Manager to lead across two of our Workspaces, setting the standard for workplace experience, team leadership, and commercial performance.The Role As a General Manager, you’ll take full ownership of your buildings, leading teams to deliver an exceptional member experience while driving strong commercial outcomes. You’ll balance day‑to‑day operational excellence with longer‑term strategy, working closely with multiple stakeholders across the business.This is a highly visible, people‑led role where you’ll lead from the front, role‑model Fora behaviours, and create environments where teams and members can thrive. What You’ll Be Doing Leading, motivating, and developing high‑performing teams across two sites Owning the end‑to‑end member journey and setting the standard for service and experience Managing recruitment, onboarding, performance, probations, and team developmentDriving a strong culture of accountability, collaboration, and growthTaking full responsibility for site P&Ls, budgets, and EBITDA performance Working closely with Sales and Marketing to support viewings, retention, and commercial success Partnering with Facilities and Health & Safety teams to ensure safe, well‑maintained buildings Managing complex stakeholder relationships and delivering results in a fast‑paced environmentRequirementsExtensive experience as a people manager in the hospitality, retail or co-working industry. Demonstrated success managing people, performance, and culture across complex environments Financial awareness, cost effective building management, managing budgets. Highly refined verbal and writing communication skills. Good organisation skills and dedication to completing projects in a timely manner. Proactive, detail oriented and comfortable working in a fast-paced environment. Individual with exceptional customer service skills and passionate about delivering exceptional experiences. Professional integrity, trustworthy. BenefitsAt Fora we energise and empower people to create their best work. We understand that in order to do that we need to support you every day, which is why we offer a range of benefits.📅Work Pattern On-siteMonday to Friday🌴 Time to Rest & Recharge28 days’ annual leave + bank holidaysYour birthday off – celebrate youBuy additional annual leave to create even more time for what matters💪 Well-being & Security5% matched pension scheme – supporting your futureLife assurance for peace of mindDiscounted gym membership to keep you feeling your bestAccess to our gyms and selected wellness classes with Restore at ForaHealth cash plan – supporting day to day medical expensesMental Well-being support – confidential in-person or online therapy sessions🚴 Smarter, Greener CommutingCycle to Work SchemeSeason Ticket Loan to make your journey easier and more affordable☕ Perks That Make You Smile25% off at Fora cafés – your morning coffee just got better2 x volunteer days / year Monthly Deliveroo Lunch — A simple perk to make your month feel brighterStyle Allowance — Empowering You to Look the Part, Your Way.Generous Employee Referral Scheme
