Customer Support Officer Full Time

SHEERLINE LTD is looking to hire an energetic and enthusiastic Customer Support Officer, to join their team. This is an exciting opportunity for a dynamic individual who is passionate about delivering exceptional customer service and thrives in a fast-paced, team-oriented environment. If you’re eager to grow professionally and make a meaningful impact, we’d love to hear from you!

 Responsibilities:

• Receive enquires from the customer through email.
• Handling the requests from the quotation stage up until the invoicing stage.
• Coordinate with the Company’s Service Engineers, and make arrangements for traveling, attendance, and submission of service reports.
• Responsible for the execution and implementation of the complete flow of operations.
• Search the approved service stations, through the website of the manufacturers and/or the classification societies members of IACS.
• Maintain the most efficient implementation of the ISO Systems as per Company’s standards.
• Create and control all manual filing systems and relevant office paperwork.

 Requirements:

• BSc in Shipping, Maritime or any other related field will be considered as an advantage. 
• Ability and flexibility to work in a dynamic environment with tight deadlines.
• Excellent organizational, communication and teamwork skills.
• Ability to manage responsibilities at once.
• Computer literature.
• Fluency in Greek and English.

If you are interested send us your CV.

APPLY NOW: https://miegroup.global/careers/