Facilities & Office Services Team Lead Full Time NEW

You’ll be based at our brand new, super modern Shared Services office in Newcastle, which is a dynamic multifunctional operation, where our people are committed to delivering great services that enable our business to meet its goals.

We invest in our people through a broad range of learning opportunities such as professional qualifications, collective/individual training, and personalised support programmes.

We care about the health and wellbeing of our people and we’re proud of our Better Health at work Gold certification, achieved through various campaigns and activities supporting our employees.

We champion diversity and inclusion in the workplace and have various forums across Shared Services where we encourage our people to take part, get involved and continue to shape and build on the culture we are proud of here at Equans Shared Services.

As the initial “face” of Equans Business Services in the Neon office location, this role will oversee the day-to-day administrative activities and tasks to facilitate smooth running of the office facility, which includes, but is not limited to, ensuring the office is fully compliant with all facilities management requirements within a tenanted building, supervising staff as required, organising information and special projects and resources to deliver a safe and welcoming office environment for Equans staff and guests to work from.

What will you deliver?

• Function as the point of contact for all activities pertaining to running an office.
• Organise day-to-day office operations.
• Respond to customer enquiries and complaints.
• Manage/set up meeting rooms for visitors, as required.
• Ensure cleaning contractors meet all requirements.
• Deliver an efficient and effective service for staff and visitors, providing excellent customer/employee/visitor experience.
• Ensure all relevant facilities within the remit of the offices are well-maintained and can stand up to internal & external audits.
• Develop and implement administrative systems/processes (i.e., visitor management system, record management, management of post facilities, and manage 3rd party contracts/service providers).
• Track office expenditures/manage office budget and work closely with line manager & EBS finance business partner.
• Ensure all statutory and/or planned maintenance is up to date ; arrange any repairs/remedial works in prompt order.
• Ensure service providers and contractors meet all requirements, including following Equans safety requirements.

What can we offer you?

On offer is a competitive salary and benefits package, which includes;

• 24 days annual leave (+ public holidays).
• Free parking.
• Life Cover equivalent to 1.5 times annual salary.
• Employee discount shopping schemes on major brands and retailers.
• Gym membership discounts.
• Cycle to work scheme.
• Holiday purchase scheme.
• 2 corporate social responsibility days per year.
• Broad range of learning opportunities, such as professional qualifications, collective/individual training, and personalized support programmes.
• Attractive Employee Referral Rewards Scheme.
• Access to our growing employee networks including WiE (Women in Equans), RISE (BAME), LGBTQI+, Working Parents, YPN (Young Persons Network) and our Disability Network.
• 24/7 Employee Assistance Program and access to mental wellbeing app.

Who are we looking for?

• People management/leadership experience.
• Experience in an office/facilities management role, including the provision of management information (reports).
• Knowledge/experience to manage/work with contractors.
• Managing Health and Safety within an office environment.
• Operational planning.
• Supporting multiple stakeholders.
• Willingness for additional training as required (i.e., fire warden, CPR).
• Good working knowledge of the MS Office suite.
• Ability to prioritise work and work under pressure
• Excellent organisation and time management.
• Experience working with and engaging contractors to support HVAC, lighting, and other office facility management needs.
• Excellent interpersonal, oral, and written communication; the ability to work with all levels of staff across the wider organisation.
• Confidence to lead and motivate others.
• Attention to detail.

This role includes a Basic DBS check therefore ability to pass is essential.

Who are we?

In the UK & Ireland, Equans is a provider of sustainable facilities management and regeneration, and cutting-edge energy and digital services. Our 15,000 employees combine these activities to deliver decarbonisation across the built environment and help businesses, communities, public sector organisations and government to accelerate the transition to a low carbon, resilient world.

Globally, Equans is a world leader in the energy and services sector with operations in 20 countries, 90,000 employees working on 5 continents and a turnover of 19.2 billion euros in 2024. Equans is a subsidiary of the Bouygues group.

Our ambition

At Equans, we are driven by our ambition to be recognised for our operational excellence and as the best place to work for our employees. This commitment extends to achieving global and sustainable performance through Impact, ensuring that everything we do aligns with our core values—Accountability, Respect, Team Spirit, and Service Focus.

We take ownership, act with integrity, and set high standards. We listen, support, and care for one another. We collaborate and build trust to achieve shared goals, always striving to meet our customers’ needs in a proactive and pragmatic way. These values shape our culture, strengthen our community, and inspire us to deliver excellence every day.

What’s next?

If this role is of interest to you, please click below to register, apply and track your progress! A member of our Resourcing Team will review your application and be in touch.

At Equans we’re committed to delivering a culture where everyone’s voice is heard and supported. We know the value a diverse workforce creates, delivering better results for our people, customers and stakeholders. Diversity and inclusion is at the core of what we do, should you join Equans you’ll find a welcoming and open workplace where you’re supported and encouraged to be your true self at work. You’ll also have access to our growing employee networks including WiE (Women in Equans), RISE (BAME), LGBTQI+, Working Parents, YPN (Young Professionals Network) and our Disability Network.

For this role, you must have evidence of the right to work in the UK. Unfortunately we are not able to offer a re-location package with this job role.  Certain roles may require applicants to undergo a Disclosure check, as noted in the role requirements.

The Equans Resourcing Team supports this job advert. Agency involvement is not required. All related enquiries must come to the resourcing team not direct to Equans Managers.