Sales Support Representative – Golf Full Time

PURPOSE AND OVERALL RELEVANCE FOR THE ORGANIZATION

Support the success of adidas Golf at major tournaments across the United States. In this role, you will play a key part in delivering seamless tournament execution, supporting on‑site retail experiences, and strengthening relationships with customers and sales partners. You will also serve as a central point of coordination for golf sales representatives, helping manage orders, resolve issues, and deliver consistent, high‑quality service across the business.

Key Responsibilities

SUPPORT TOURNAMENT EXECUTIONAssist with planning and on‑site management of major golf tournaments, including product setup, staffing coordination, and order fulfillment.

ENABLE SALES AND ACCOUNT OPERATIONSPartner with Golf Sales Representatives to support territory business, manage order entry, and coordinate product needs.

MANAGE EMBELLISHMENT AND ORDER DETAILSWork closely with cresting operations and external vendors to ensure accuracy across logos, samples, and production timelines.

DELIVER EXCEPTIONAL SERVICE AND PROBLEM SOLVINGAddress product availability, delivery, and order challenges while ensuring timely and accurate outcomes.

ENSURE ACCURATE SYSTEM AND PROCESS EXECUTIONMaintain organized order books, manage SAP activity, and deliver time‑sensitive reporting with precision.

KEY RELATIONSHIPS

SalesDistribution Center OperationsCresting OperationsExternal Embellishment VendorsMarketing

Knowledge Skills And Abilities

• Strong customer service focus with clear written and verbal communication
• Experience working with SAP and Microsoft Excel
• Ability to manage multiple priorities with strong organization and attention to detail
• Effective collaboration across cross functional teams and external partners
• Problem solving skills to navigate complex order and service scenarios

Requisite Education And Experience Minimum Qualifications

• Bachelor’s degree in a business related field preferred
• Minimum two years of customer service or sales related experience
• Experience in apparel or footwear environments preferred
• Tournament travel required approximately four to six weeks per year
• Ability to lift and carry samples up to 25 lbs

JOIN THE THREE STRIPES BRAND

Be part of the team that brings adidas Golf to life where the game is played. If you enjoy working behind the scenes and on the ground to support premium events, sales teams, and customers, we encourage you to apply and grow your career with the three stripes brand.

THROUGH SPORT WE HAVE THE POWER TO CHANGE LIVES

Please Note

• adidas celebrates diversity, supports inclusiveness and encourages individual expression in our workplace. We actively encourage individuals with disabilities to apply and will provide reasonable accommodations throughout the recruitment process. We do not tolerate the harassment or discrimination toward any of our applicants or employees. We are an Equal Opportunity Employer.
• adidas offers robust and progressive medical, including HSA (Health Savings Account) with employer funding or FSA (Flexible Spending Account) options, dental, vision, prescription drug coverage, adoption, with surrogate and fertility support, short and long-term disability, and basic life and AD&D insurance, which can be supplemented with employee-paid coverage. Employees are able to enroll in adidas’ 401k plan and Stock Purchase Plan with employer match. Full-time employees are eligible for education assistance and generous Leave policies including 12 weeks of paid parental leave.
• Employees are eligible to earn an annual bonus based on company performance. Employees accrue prorated flexible time off in the amount .4388 hours per day that increases with years of service, eleven paid holidays throughout the calendar year and Service Time Off during milestone years.
• The anticipated low and high end of the base pay range for this position is $29.81-$34.61/hour. Actual salary will be based on various factors, such as a candidate’s experience, qualifications, skills and competencies, and proficiency for the role.
• At adidas we offer a Hybrid work policy which requires attendance in the office Monday through Thursday, with the flexibility to work remotely on Friday each week. For work requiring a high degree of collaboration or an in-person presentation, in-office attendance is required even on Friday. The working location of this position is Carlsbad, CA.
• Though our teammates hail from all corners of the world, our working language is English.

adidas celebrates diversity, supports inclusiveness and encourages individual expression in our workplace. We do not tolerate the harassment or discrimination toward any of our applicants or employees. We are an equal opportunity employer.