246044 Business Administration Manager Full Time NEW

Are you an experienced people centred leader with a passion for organisation, digital innovation, and high quality business support?

Do you thrive in a fast paced environment where you can shape improvements, empower teams, and influence how health and social care services operate?

NHS Dumfries & Galloway is seeking a proactive and dynamic Business Administration Manager to lead our Corporate Administrative Team and support the smooth operation of our executive and governance functions across the NHS Board, Integration Joint Board, and Health & Social Care Partnership.

This is a key leadership role within the Corporate Services Directorate, providing strategic and operational oversight of administrative services that keep the organisation running effectively.

About The Role

As our Business Administration Manager, you will:

Lead and Manage People

Provide leadership, coaching and direction to a team of 14 administrative staff.

Oversee workload planning, performance management, recruitment, appraisals and development.

Foster a culture of compassion, openness, respect and excellence.

Drive Service Improvement

Develop and implement improved administrative systems, digital tools and business processes.

Support the delivery of statutory reports, governance requirements and corporate priorities.

Play a central role in service redesign and digital transformation.

Ensure High Quality Operations

Coordinate efficient business support for Executive Directors, senior leaders and committees.

Oversee corporate correspondence, diaries, meetings, records management and knowledge systems.

Maintain high standards of information governance and data security.

Support Corporate Governance

Manage policy libraries, SOPs, reports and assurance materials.

Support statutory reporting and external consultations.

Ensure compliance with NHS policies, workforce processes and legislative requirements.

Be a Key Part of Our Leadership Team

Work closely with the Head of Business Services and other senior leaders.

Contribute to strategic planning, business continuity and directorate performance.

Represent the directorate and support organisation wide improvement activity.

About You

We’re looking for someone who brings a blend of leadership experience, organisational skill, and a commitment to our values.

Essential Requirements

Business degree (or equivalent experience/knowledge).

Post graduate qualification OR ability to demonstrate operation at that level.

Proven experience leading teams in a complex organisation.

Strong understanding of NHS pressures, governance and procedures.

Excellent communication, influencing and interpersonal skills.

High digital competence including Microsoft 365, Teams and business systems.

Ability to manage competing priorities in a high demand environment.

Commitment to compassionate leadership and continuous improvement.

Desirable

Project management qualification or demonstrable experience.

Familiarity with systems like InPhase, TURAS, JobTrain, eESS, Loop Allocate.

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What We Offer

A senior leadership role where you can genuinely influence organisational effectiveness.

Opportunities for professional development and digital skills advancement.

A supportive environment guided by NHS Dumfries & Galloway’s CORE values.

The chance to lead a motivated team and help shape future business support services.

Please Note – Interviews will take place in Dumfries, in-person, on Wednesday 3rd June 2026.

Interested?

If you would like to find out more, we would love to hear from you.

For An Informal Discussion, Please Contact:

Deanne Gilbert Service Manager Deanne.gilbert@nhs.scot

If You Require a Work Visa, Please Check To See If You And The Vacancy You Are Applying For Are Eligible By Visiting The Home Office Website:

INFORMATION FOR ALL CANDIDATES

To find out more about working with NHS Dumfries and Galloway and for an insight into our friendly, beautiful corner of Scotland please visit our Work With Us web pages

APPLICATION PROCESS –

Please note that our correspondence method is by e-mail, therefore please ensure you enter your email address accurately. Please check your e-mail regularly (including junk folders) and also your Jobtrain account for updates.

Please contact Jobtrain Candidate Support Hub – for advice and support with any system issues.

• Accessing Jobtrain – Users may experience issues if accessing Jobtrain via mobile phone, we recommend using a computer, laptop or tablet.
• Artificial Intelligence (AI) – Tools like ChatGPT or Copilot can be helpful when planning or preparing your applicationbut your responses must be written by you. Be authentic: Your application should genuinely reflect your own skills, experience, and motivations. Use AI appropriately: It’s fine to use AI for inspiration or to check spelling and grammar, but it shouldn’t write your answers for you. Why this matters: Applications that appear to rely on AIgenerated content may be withdrawn. By applying, you confirm that your answers are based on your personal knowledge and achievements. Tip: Think of AI as a support tool, not a replacement. We want to understand you, not an AI-generated version of you.
• CVs – DO NOT upload a CV as this will not be used for shortlisting purposes.
• Assessment Form – Within the application you are required to answer three questions giving you the opportunity to fully evidence why you are the ideal person for the job. Please ensure these statements are written by yourself and are unique to you. This section times out after 30 minutes. A tip is to build your reply on a Word document and copy and paste into Jobtrain. If you exceed the maximum amount of characters it will cut your text at this point, please check your information once copied and pasted.
• Once you have submitted your application form you will be unable to make any amendments.
• Posts close at midnight on the indicated date however please be aware that a vacancy may close early due to volume of applications, therefore you should not delay in submitting your application.
• If you are a member of staff please ensure you update your Jobtrain profile to reflect that you are employed by NHS Dumfries and Galloway.
• Staff and patients across Dumfries and Galloway enjoy free, unlimited parking at all our hospital sites.

DISCLOSURE SCOTLAND Some Of Our Posts May Require You To Undergo a Criminal Records Check. Changes As Of The 1 April 2025 To The Protection Of Vulnerable Groups (PVG) Scheme Membership Now Sees More Roles Requiring PVG That May Not Have Needed This Check In The Past. If You Are Successful In This Role You Will Be Notified Which Level Of Check Is Required By The Recruitment Team. If You Would Like To Read More Information Please Visit:

EQUALITY AND DIVERSITY

NHS Dumfries and Galloway is committed to encouraging equality and diversity among our workforce, and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Dumfries and Galloway welcomes applicants from all sections of the community.

PUBLIC PROTECTION

Public protection practice encompasses the recognition and management of risk in order to prevent or reduce harm to children, (including unborn babies), young people and adults. All public protection legislation, and NHS Dumfries and Galloway (NHSDG) policies and guidance are founded on the United Nations Convention on the Rights of the Child and the European Convention on Human Rights, and the principles of these Conventions underpin all NHSDG core business.

ADDITIONAL INFORMATION FOR INTERNATIONAL CANDIDATES

RIGHT TO WORK IN THE UNITED KINGDOM

NHS Dumfries and Galloway has a legal obligation to ensure that it does not employ any worker who has not been granted the relevant permission to work in the UK. This permission is without exception granted by the UK Border Agency. We are required to check the entitlement to work in the UK of all prospective employees, regardless of nationality or job category.

WORK VISA

If You Require a Work Visa, Please Check To See If You And The Vacancy You Are Applying For Are Eligible By Visiting The Home Office Website:

It is ESSENTIAL that you have checked that you either already have an appropriate right to work in the UK or if you require a work visa that the post would be eligible to be sponsoredBEFORE submitting your application form. We are unable to provide sponsorship for bank contracts.

UNITED KINGDOM REGISTRATION

NHS Dumfries & Galloway are unable to support OSCE Training for international nurses for vacancies.

Vacancies requiring professional registration require full United Kingdom registration with the appropriate council (eg NMC, HCPC, GMC, GDC etc).