BUSINESS UNIT: Corporate & Institutional Banking (CIB) – Chief Controls Office LOCATION: London, Birmingham and EdinburghHOURS: Full Time – 35 hours per weekWORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites KEY ACCOUNTABILITIESWe are looking for a dynamic and motivated individual who can support the CIB Platform areas and ensure that implementation of committed change is delivered both in line with expectations and safely. Additionally, the role holder will provide control oversight of the IT Systems supporting the implementation of committed change.Stakeholder Engagement & Risk CultureAct as point of contact for Change and IT Systems methodology and risk policy controls and processes.Provide control insights into change programmes, benefiting from read across. Control OptimisationSupport initiatives to embed “Control by Design” principles and automation.Oversee the ongoing review and re-assessment of the Change Execution and IT System risk profiles and control environment, ensuring timely responses to triggers.Ensure all material risks are identified, captured, and appropriately assessed, with robust controls in place.Maintain accurate and up-to-date records in the Risk Open Pages system, including rationale for ratings and evidence of reassessment. Risk Management & Analysis Ensure Issues and Action Plans are in place for open material events or risks outside appetite.Lead on the closure of Change related action plans, ensuring issues are fully addressed and documented. WHAT YOU’LL NEEDThe successful candidate will contribute to Continuous Improvement in Change Execution control design, automation, and operational resilience, leveraging data analytics and emerging technologies.To be considered for this role, you’d need to demonstrate: Risk & Control KnowledgeUnderstanding of risk frameworks (e.g., RCSA), control environments, and regulatory requirements.Knowledge of non-financial risk types relevant to CIB (e.g., conduct, economic crime, data, resilience).Familiarity with Control by Design (CbD) methodology. Data Insights & ToolsAbility to analyse data, identify trends, and support action planning.Experience with risk reporting tools (e.g., Power BI) and risk management systems. Communication & CollaborationGood stakeholder management and communication skills for reporting and engagement.ABOUT WORKING FOR USOur focus is to ensure we’re inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity or culture. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. And it’s why we especially welcome applications from under-represented groups. We’re disability confident. So, if you’d like reasonable adjustments to be made to our recruitment processes, just let us know!
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