Guest Services Host Full Time NEW

Step into a role where your personality truly shines. We’re looking for a Guest Services Host to join a vibrant team of three, supporting a brand‑new client and helping shape an unforgettable front‑of‑house experience from day one. If you’re proactive, approachable, and naturally bubbly, you’ll fit right in.

This is your chance to bring fresh energy, warm welcomes, and brilliant ideas to a growing operation. You’ll be the friendly face people look forward to seeing, the go‑to problem solver, and the heartbeat of a service that’s all about connection, positivity, and making every interaction count.

If you love people, thrive in lively environments, and enjoy being hands‑on, this is the perfect place to make your mark.

Type of contract: Full-time, Permanent

Hours: 40 per week (Monday – Friday; on a shift rota basis between 7 AM – 7 PM)

What will you get?

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  Financial Freedom: Enjoy exclusive travel and grocery discounts, plus life assurance and cash rewards!
• 
  Secure Your Future: Benefit from a contributory pension scheme for a stable financial tomorrow.
• 
  Health Matters: Access wellness programs, an Employee Assistance Program, and digital GP services for holistic support.
• 
  Thrive Personally & Professionally: Unlock endless learning and development opportunities to elevate your career!
• 
  Celebrate Excellence: Shine a spotlight on outstanding peers with WOW Awards for their exceptional contributions.
• 
  Give Back to Community: Take one paid day off annually to support a cause you’re passionate about!

Main responsibilities

• Welcome and greet guests, ensuring a warm and professional first impression.
• Manage meeting room bookings and support smooth coordination of room usage.
• Assist with event setup, coordination, and on‑the‑day support.
• Provide basic catering services, including preparing and serving tea, coffee, and refreshments.

The ideal candidate will

• Share our Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall and Stronger Together
• Have an outgoing personality and be able to easily build rapport with key stakeholders (internal, external and VIPs).

• Thrives in a fast‑paced environment with plenty of people interaction.
• Enjoys staying organised and keeping busy, especially on a lively site with frequent events.
• Brings a naturally bubbly, friendly, and approachable personality.
• Stays positive and energised even on the busiest days.
• Embraces variety and loves being at the heart of the action.

About us

Rapport Guest Services is a multi-award-winning company, delivering front- and back-of-house guest services for leading organisations across the UK, Ireland, and globally. As part of Compass Group UK&I, we combine people-first culture with exceptional service standards.

We are proud of our commitment to inclusion, wellbeing, and creating opportunities for everyone to thrive. We are also a Disability Confident Employer, offering meaningful roles for individuals with additional needs.

Find out more about us and our values at www.rapportservice.com.

Rapport job adverts always gain a high response rate, but we do review all applications. Please check your inbox and your junk/spam folder for our response to your application. Due to high application volumes, we recommend that you do not apply for more than one role at any time. Please ensure you apply for the role that best matches your experience.